No audio


  1. Posts : 3
    Windows 10
       #1

    No audio


    My computer audio randomly stopped working. I have tried restarting the computer several times and have tried with the internal speakers, a Logitech headset and normal headphones. It seems like the audio service is not running, but even when I restart my computer and look at the services window the windows audio service is hanging on stopping. I don't know why it's trying to stop right after booting up.

    No audio-red-x.png
    No audio-sound-menu.png
    No audio-audio-service-cant-stop.png
      My Computer


  2. Posts : 19,238
    W11+W11 Developer Insider + Linux
       #2

    Did you try reinstalling drivers ?
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Yes, I'ved tried reinstalling my Realtek High Definition Audio drivers
      My Computer


  4. Posts : 2,506
    Win 11 Pro
       #4

    What is shown in the Device Manager for the Realtek audio? Is it shown with an error or working OK?

    Post a screenshot of the Device Manager, Sound, Video and Game Controller section.
      My Computers


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    I was able to get it working by restarting windows by holding shift when clicking on the shutdown button in the start menu. I think this worked because the audio service was hanging and it would not be properly restarted in window's quick shutdown mode.
      My Computer


  6. Posts : 19,238
    W11+W11 Developer Insider + Linux
       #6

    asy123 said:
    I was able to get it working by restarting windows by holding shift when clicking on the shutdown button in the start menu. I think this worked because the audio service was hanging and it would not be properly restarted in window's quick shutdown mode.
    You might have to look at BIOS and see if there's as witch to disable it temporarily, uninstall driver and enable it again. Windows should install original drivers that work.
      My Computers


  7. Posts : 25,032
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #7

    asy123 said:
    I was able to get it working by restarting windows by holding shift when clicking on the shutdown button in the start menu. I think this worked because the audio service was hanging and it would not be properly restarted in window's quick shutdown mode.
    Some driver error states can persist through Shutdown and fast start up. For a full boot up from 'cold' you can use Restart rather than Shutdown, that will not use fast start up.
      My Computers


 

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