Wired Earbuds Issue / Bug.

  1. Posts : 25
    Windows 10 Pro

    Wired Earbuds Issue / Bug.

    My laptop Has A Wired Earbuds/headphones slot. ( It Also supports bluetooth btw. )
    I have one similar to this with a microphone. : Wired Earbuds Issue / Bug.-image_2023-04-05_131428002.png
    But when i start up the laptop they give no audio.
    When i remove them i hear the audio on my laptop fine it cant be the driver. i even selected them as my sound device;
    I found a workaround. every time i want them to work i need to :

    1. Open Settings
    2. Click windows update
    3. click troubleshoot then additional troubleshooters
    4. click audio and start the audio troubleshooter

    Before you think i just need to run it and this will be fine, making this thread useless, wait i added weird for a reason.
    So i need to go to this screen.
    Wired Earbuds Issue / Bug.-image_2023-04-05_132533330.png
    Click play test sounds.
    I hear nothing, it go to this screen.
    Wired Earbuds Issue / Bug.-image_2023-04-05_132650621.png
    After that i need to close the troubleshooter Window.
    Disconnect my wired earbuds.
    reconnect them.
    And It Fixes Itself??????
    I also need to restart the programs that were playing audio so i can hear them on my wired earbuds..
    is There A Way To Fix This Weird Bug?


    Windows 10 Pro Version 22H2 ( OS Build 19045.2788 )
    Last edited by Paper Luigi; 05 Apr 2023 at 08:42. Reason: Fix Duplicate Words
      My Computer

  2. Posts : 16,914
    Windows 10 Home x64 Version 22H2 Build 19045.4170

    When I experienced the same symptoms, the cause did indeed turn out to be the driver.
    - I had reverted to the basic driver provided by Windows after a glitch and had not realised that it didn't include support for wired headphones [it only worked with the built-in speakers].
    - I think that on one occasion the same symptoms occurred using the proper Dell driver and I surmised that it must have become corrupted.
    - For both cases, I went back to Dell Drivers & downloads, entered my Dell Service tag & re-installed the correct driver.
    - After I had shutdown*** then started the computer up, the earphone connection worked once again.

    *** In order to get this change to take hold, I often find that I need to shutdown the computer fully by using the command
    shutdown.exe /s /t 0 /f
    and then start it up again myself. Merely restarting seems to allow audio problems to continue.

    I became very cynical about the audio troubleshooter[s] and do not use them any more. If an audio problem occurs now that is not fixed by a shutdown then start, I just reinstall the driver myself instead.
    The audio troubleshooter just seems to take ages working me through various tests that get me nowhere before either telling me there's no problem or guiding me through a driver reinstallation procedure that does not always work.

    Best of luck,
      My Computer


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