Sound & multiple USB device issue Windows 11


  1. kwgagel
    Posts : 39
    Windows 10
       New #1

    Sound & multiple USB device issue Windows 11


    I uninstalled my old webcam and I removed the old webcam drivers in device manager by uninstalling the non-present device and it's driver files.

    I attached the new webcam (Logitech C922 Pro Stream Webcam) and tested it, did some work then shutdown my computer. Later when I started my computer again I had no sound.

    Device Manager shows this
    Sound & multiple USB device issue Windows 11-devicemanager.png

    I've tried;
    Re-installing the motherboard sound drivers
    Re-installing the new webcam
    Running the troubleshooter for sound
    Ran SFC /scannow - which found a corrupt file, the csb.log file had this entry:
    2022-08-13 16:18:33, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\winusb.sys
    2022-08-13 16:18:33, Info DEPLOY [Pnp] Repaired file: C:\WINDOWS\System32\winusb.sys
    And after this "fix" was done the devices in device manager appeared as seen in the above screen shot
    Ran DISM /Online /Cleanup-Image /CheckHealth which returned no errors/found no corruption

    I'm out of ideas. What else can I try?
    Sound & multiple USB device issue Windows 11-winver.png
      My Computer
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  3. dalchina
    Posts : 43,009
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, please note this is tenforums, supporting Win 10.
    tenforums' sister site elevenforum.com supports Win 11.

    My initial thought? First use a recently created System Restore point to return to a working situation.
    (There's a useful tutorial on scheduling the creation of SR points- I have one created daily).
      My Computers
    Quote Quote

  4. kwgagel
    Posts : 39
    Windows 10
    Thread Starter
       New #3

    Thanks, I'll go to elevenforums.
      My Computer
    Quote Quote

 

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