HD Audio Controller Only Showing Up Under System Devices


  1. Fir
    Posts : 22
    Windows 10 21H2
       #1

    HD Audio Controller Only Showing Up Under System Devices


    Hey everyone,
    so here's my issue, basically a while ago my 3.5mm jacks stopped working, and any device I plugged in wouldn't get detected. After checking the sounds menu and device manager, I noticed there was no mention of realtek hd audio anywhere, and the realtek audio console software would just load constantly everytime I opened it. I've tried installing different realtek drivers from both the realtek's and my motherboard's website and none seem to fix it. I've also tried disabling and re-enabling "HD Audio Controller" in my motherboard's BIOS and updating my BIOS firmware as well. As a last resort I tried re-installing Windows and that didn't fix it either. I did discover something new though, while no mention of any HD audio controllers can be found in "sound, video, and game controllers", Two devices labelled "High Definition Audio Controller" did show up in "System Devices" in Device Manager. I eventually found out that one of them is my GPU's audio controller which I confirmed because when I disabled it my monitor's audio stopped working and when I disabled HD Audio in my BIOS, one of the hd audio controllers disappeared in Device Manager. So far I've tried uninstalling the devices and trying to get windows to update them automatically, but it keeps telling me that I already have the latest drivers. I also tried installing realtek drivers again but to no avail.

    TLDR; Windows can't detect my audio controller properly, unsure if it's a hardware or software issue since I'm not getting any errors/warnings from windows.
      My Computer


  2. Posts : 273
    WIN10
       #2

    That is how mine behaves before a driver is installed. Assuming you have successfully installed the correct driver and it still behaves that way, I would have to guess something on your mainboard relative to the audio has broken. Unless there is a second toggle in the BIOS for audio that you've missed? My AMD B450 board has a second audio setting under Advanced > AMD PBS > AMD NBIO (from memory) but if anything was toggled off there I doubt you would even have the Device Manager entry.
      My Computer


  3. Fir
    Posts : 22
    Windows 10 21H2
    Thread Starter
       #3

    Quexos said:
    That is how mine behaves before a driver is installed. Assuming you have successfully installed the correct driver and it still behaves that way, I would have to guess something on your mainboard relative to the audio has broken. Unless there is a second toggle in the BIOS for audio that you've missed? My AMD B450 board has a second audio setting under Advanced > AMD PBS > AMD NBIO (from memory) but if anything was toggled off there I doubt you would even have the Device Manager entry.
    I checked my BIOS and I found HD audio enable under NBIO, I set it from auto to enabled and nothing has changed
      My Computer


 

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