connecting speakers windows home

anon125 · 04 Aug 2021

i thought this would be easy, just plug the green plug into the green socket on the back of the desktop.
new computer, so called dell. she knew nothing so here i am on the best forum.

setup: main monitor is a dell without speaker, and viewsonic with a speaker. (much to our surprise)

the viewsonic is connected to the dell with a hdmi which i assume carries sound.

the dell monitor is connected via a displayport cable.

the green plug is connected to logitech amp and speakers.

at the moment it plays through the viewsonic speaker.

how do i get sound from the dell desktop to the logitech speakers?

Sounds simple to me!

thanks all

bobkn · 04 Aug 2021

See the Sound control panel.

You may need to install drivers for the Dell desktop's onboard sound, although I expect that those are already present.

Typically the audio controller is Realtek, but as you say nothing about the model of the Dell desktop, we can't check its specs.

Ghot · 04 Aug 2021

@anon125 You need to set the "Default Playback Device"

Right click the "sound" icon (near the clock), and choose: "Open Sound Settings".

Then just follow the numbers, in the pic...

connecting speakers windows home-image1.png

anon125 · 04 Aug 2021

No sound yet, but the thing on the right of the speaker #3 is showing the sound is there
thanks
Yes the power is onto the speakers and the volume is at half !
here is the model

Ghot · 04 Aug 2021

anon125 said:

No sound yet, but the thing on the right of the speaker #3 is showing the sound is there
thanks
Yes the power is onto the speakers and the volume is at half !
here is the model

Do the speakers have a GREEN checkmark, like shown in this picture?

Ghot · 04 Aug 2021

More settings you need to check...

anon125 · 05 Aug 2021

no sound yet. where do i find the mixer?
plugged green speakers plug into tablet and they worked.

stereo tested
when selecting 5.1 thing itsaid something else was using it
thanks

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all the indian woman at dell could think of was to do a diagnostic check f12 on start ip
passed fine but i do see this error message when i resarted
anyone understand it?
this is a brand new desktop - 3 weeks old
thanks

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got this message when restarted

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1
0 C:\Program Files\WindowsApps\DB6EA5DB.Power2GoforDell_11.0.3920.0_x86_mcezb6ze68... 0 Windows cannot find 'C:\Program Files\WindowsApps\DB6EA5DB.Power2GoforDell_11.0.3920.0_x86_m...\CLMLSvc_P2G11.exe'. Make sure you typed the name correctly, and then try again.
OK
is this related?
thanks

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PROBLEM SOLVED.
on the black fron of the computer there is a tiny black hole.
For headphones?
anyway plugged it in there and it worked.
wish it was the green socket at the back!
thanks

Ghot · 05 Aug 2021

@anon125

I probably should have asked earlier, but what is the model of the desktop, and the make and model of the Logitech speakers?

badcrc · 05 Aug 2021

The manual says green is line out for speakers.

If you have stereo or 2.1 speakers and the output is set to 5.1 surround, you may get little or nothing out of green. The front panel headset socket will be mixed down to 2 channel so will work regardless.

In your pic it looks like 5.1 is selected - this might be the problem if you have 2.1 speakers.

anon125 · 06 Aug 2021

the 5.1 was selected because i tried everything!
there was i assume a headphone socket at the front, very hard to see for me. black on black.
speakers do work from there, but would much rather use the back one, but so far they do not work from there.
thanks