Bluetooth refuses to connect to my headphones until it's deleted and r

Bluetooth refuses to connect to my headphones until it's deleted and reconnected, meaning if I connect my device to the computer it will refuse and say connected and then disconnect. I have tried everything, restarting my computer, and removing the driver, reinstalling and updating the bluetooth driver, this also affects me on Windows 7 as well. My computer can add it and detect normally and operate with no issues, I know there are no viruses because I had not installed any crazy apps. My windows version number for Windows 10 is Version 2004 (19041.329), My laptop is a DELL Latitude E5430, it comes with Windows 7 but I also have Windows 10 installed on it as well. I hope this helps, my only solution is deleting and uninstalling the bluetooth headphones or headset and reconnecting that will make this work.

Try3 said:

Ethan,

At what stage do the problems start?
- Windows rebooted?
- Earphones turned off then on again later?
- …?

By the way, "I know there are no viruses because I had not installed any crazy apps" is false reassurance. Not everybody who suffers a malware attack has done something crazy.

Denis

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It is like this even when my computer boots up, earphones are always on, the device can see the earphones and knows they are paired, so they won't connect until I unpair them and reconnect them. This is with any audio device so I know it's not the headphones, it's the issue with bluetooth software.

I have noticed that when I switch from my Bluetooth speaker to the headphones and vice versa. Windows expect to connect to the last device, so the other is not connected automatically. Go to Settings, Devices, Bluetooth and see the devices. Clicking connect to the device you want should connect. In Windows 7 right-click on the Bluetooth icon on the taskbar to see the devices and proceed accordingly. Unless there is some issue, Windows should always connect automatically to the last device connected upon restart or if you turn off and back on the device.