Bluetooth refuses to connect to my headphones until it's deleted and r


  1. Posts : 2
    Windows 10 *DUH*
       #1

    Bluetooth refuses to connect to my headphones until it's deleted and r


    Bluetooth refuses to connect to my headphones until it's deleted and reconnected, meaning if I connect my device to the computer it will refuse and say connected and then disconnect. I have tried everything, restarting my computer, and removing the driver, reinstalling and updating the bluetooth driver, this also affects me on Windows 7 as well. My computer can add it and detect normally and operate with no issues, I know there are no viruses because I had not installed any crazy apps. My windows version number for Windows 10 is Version 2004 (19041.329), My laptop is a DELL Latitude E5430, it comes with Windows 7 but I also have Windows 10 installed on it as well. I hope this helps, my only solution is deleting and uninstalling the bluetooth headphones or headset and reconnecting that will make this work.
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  2. Try3's Avatar
    Posts : 9,162
    Windows 10 Home x64 Version 21H2 Build 19044.1237
       #2

    Ethan,

    At what stage do the problems start?
    - Windows rebooted?
    - Earphones turned off then on again later?
    - …?

    By the way, "I know there are no viruses because I had not installed any crazy apps" is false reassurance. Not everybody who suffers a malware attack has done something crazy.

    Denis



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  3. Posts : 2
    Windows 10 *DUH*
    Thread Starter
       #3

    Try3 said:
    Ethan,

    At what stage do the problems start?
    - Windows rebooted?
    - Earphones turned off then on again later?
    - …?

    By the way, "I know there are no viruses because I had not installed any crazy apps" is false reassurance. Not everybody who suffers a malware attack has done something crazy.

    Denis



    Welcome to TenForums.

    It's really worth making time to browse through the Tutorial index - there's a shortcut to it at the top of every page.
    - At the foot of the Tutorial index is a shortcut to download it as a spreadsheet.
    - I download a new copy each month so I can benefit from Excel's filtering capabilities when I search for topics of interest.
    - Tutorials are also listed by category at Tutorials - there's also a shortcut to that at the top of every page.
    - Both tutorial pages are searchable.
    - You can also search for TenForumsTutorials in many general search engines, such as Google, by adding site:tenforums.com/tutorials after your search term. For example,
    taskbar toolbars site:tenforums.com/tutorials

    - And note that you can also search TenForums threads [rather than just searching tutorials] in many general search engines, such as Google, by adding site:tenforums.com after your search term. For example,
    Search for drivers by HardwareID site:tenforums.com
    [This is what the search box in the top-right corner of TenForums webpages does automatically]
    It is like this even when my computer boots up, earphones are always on, the device can see the earphones and knows they are paired, so they won't connect until I unpair them and reconnect them. This is with any audio device so I know it's not the headphones, it's the issue with bluetooth software.
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  4. Try3's Avatar
    Posts : 9,162
    Windows 10 Home x64 Version 21H2 Build 19044.1237
       #4

    Do any of these tools help? I have not had occasion to use them but several others have and they have raved about using them to solve Bluetooth problems.
    Bluetooth command line tools - BluetoothInstaller

    Denis
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  5. sygnus21's Avatar
    Posts : 5,629
    Win 10 Pro (x64) 21H1 (19043.1023
       #5

    ethanmiller said:
    Bluetooth refuses to connect to my headphones until it's deleted and reconnected, meaning if I connect my device to the computer it will refuse and say connected and then disconnect. I have tried everything, restarting my computer, and removing the driver, reinstalling and updating the bluetooth driver, this also affects me on Windows 7 as well.
    ethanmiller said:
    It is like this even when my computer boots up, earphones are always on, the device can see the earphones and knows they are paired, so they won't connect until I unpair them and reconnect them. This is with any audio device so I know it's not the headphones, it's the issue with bluetooth software.
    If the issue happens under two different OS's and two different PC's, I don't know how you can say the phones aren't the problem

    It would also help to know exactly what earphones you're talking about. I have a pair of Bose 700 headphones as well as a pair of AKG N60 headphones and have never had Bluetooth issues under any version of Windows 10. This is with both my laptop and desktops running Windows 10.
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  6. Samuria's Avatar
    Posts : 6,373
    windows 10
       #6

    What version of BT is on both devices sometimes if its an old version connecting it can give problems BT 5 is twice the speed
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  7. spapakons's Avatar
    Posts : 3,006
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #7

    I have noticed that when I switch from my Bluetooth speaker to the headphones and vice versa. Windows expect to connect to the last device, so the other is not connected automatically. Go to Settings, Devices, Bluetooth and see the devices. Clicking connect to the device you want should connect. In Windows 7 right-click on the Bluetooth icon on the taskbar to see the devices and proceed accordingly. Unless there is some issue, Windows should always connect automatically to the last device connected upon restart or if you turn off and back on the device.
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