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Dell E6400 - No Sound from Headphone Jack
Working on a really old Dell E6400 laptop. The laptop speakers produce sound but when you plug in external speakers using the headphone jack, power supplied through USB port, there is no sound. When you look at the various sound panels nothing indicates the external speakers have been plugged in. Yes speakers work, tested on alternate system.
The system has Microsoft drivers for sound - High Definition Audio. Lots of reading on internet, think they should be IDT High Definition Audio. Went to Dell and found old Win 7 driver for sound. IDT_92HDXXX-HD-Audio_A03-R297613.exe. This is file listed in another thread here about crackling sound.
First install attempt failed. Set compatibility mode for exe to Win 7 and ran again, still failed. Internet seems to be littered with sound issue from these old IDT devices.
Wondering if any members with one of these older Dell devices knows a trick or two. All suggestions welcomed.
Running Windows 20H2, all maintenance applied. No start date for problem, client needs sound to be louder so bought a cheap pair of external speakers. This issue could have been present for years. As stated, speakers work on other systems.
Thanks