Headset's Mic not working when connected to AUX?


  1. Posts : 533
    Windows 10 Pro x64 Version 21H2
       #1

    Headset's Mic not working when connected to AUX?


    Hello,

    I have a JBL Live 500BT headset and the microphone works flawlessly when the headset is connected over bluetooth.

    However, when connecting the headset through AUX with the 3.5mm jack, and confirming it's a headset when asked by Realtek, only the headphones work and Windows claims there is no sound input device.

    It's not even working if i connect the headset to the PC's a microphone jack and set the device as a microphone device.

    The AUX cable does have a secondary microphone but that one only works when the headset is connected to a phone.

    Is it normal that a bluetooth headset's built-in microphone does not work when the AUX cable is used?
    Last edited by JohnnyGui; 28 Apr 2021 at 10:01.
      My Computer


  2. Posts : 16,644
    Windows 11 Pro X64
       #2

    Check in privacy settings to enable the mic
      My Computers


  3. Posts : 533
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #3

    Dude said:
    Check in privacy settings to enable the mic
    Permissions are already given. I noticed btw that the microphone does work when connected as a microphone. But the mic is VERY low even when maxed out in the sound settings. Is there any way to make the mic level even higher?
      My Computer


  4. Posts : 16,644
    Windows 11 Pro X64
       #4

    when you maxed it, did you use the levels tab, and max both sliders?

    Headset's Mic not working when connected to AUX?-mic-boost.png
      My Computers


  5. Posts : 533
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #5

    Dude said:
    when you maxed it, did you use the levels tab, and max both sliders?

    Headset's Mic not working when connected to AUX?-mic-boost.png
    Yes I have but it's still too low.

    - - - Updated - - -

    UPDATE:

    So I think I found the culprit. The cable itself I connect the headset with has a low-quality built-in mic as well.
    Connecting the headset with that cable into the microphone aux enables that mic instead of the mic built in the headset.

    I was thinking of buying an aux cable without a built-in mic but I'd then need something like the following which I can't find anywhere.
    Headset's Mic not working when connected to AUX?-te-vinden-aux-kabel.jpg

    Does such a cable actually exist?
      My Computer


  6. Posts : 1
    Windows 10
       #6

    JohnnyGui said:
    Yes I have but it's still too low.

    - - - Updated - - -

    UPDATE:

    So I think I found the culprit. The cable itself I connect the headset with has a low-quality built-in mic as well.
    Connecting the headset with that cable into the microphone aux enables that mic instead of the mic built in the headset.

    I was thinking of buying an aux cable without a built-in mic but I'd then need something like the following which I can't find anywhere.
    Headset's Mic not working when connected to AUX?-te-vinden-aux-kabel.jpg

    Does such a cable actually exist?
    Hi,

    I know it's an old post. But looks like I am in the same situation as you were. Did you find the solution for it ? Did you try a 2.5mm TRRS (4 poles) male to 3.5mm TRRS (4 poles) male connector wire ?
      My Computer


  7. Posts : 533
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #7

    Curiou said:
    Hi,

    I know it's an old post. But looks like I am in the same situation as you were. Did you find the solution for it ? Did you try a 2.5mm TRRS (4 poles) male to 3.5mm TRRS (4 poles) male connector wire ?
    Apparently, the headset's built-in mic only works when it's connected through bluetooth. Such a wire as shown in the image won't fix this unfortunately.
      My Computer


 

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