Headset's Mic not working when connected to AUX?


  1. Posts : 531
    Windows 10 Pro x64 Version 21H2
       #1

    Headset's Mic not working when connected to AUX?


    Hello,

    I have a JBL Live 500BT headset and the microphone works flawlessly when the headset is connected over bluetooth.

    However, when connecting the headset through AUX with the 3.5mm jack, and confirming it's a headset when asked by Realtek, only the headphones work and Windows claims there is no sound input device.

    It's not even working if i connect the headset to the PC's a microphone jack and set the device as a microphone device.

    The AUX cable does have a secondary microphone but that one only works when the headset is connected to a phone.

    Is it normal that a bluetooth headset's built-in microphone does not work when the AUX cable is used?
    Last edited by JohnnyGui; 28 Apr 2021 at 10:01.
      My Computer


  2. Posts : 16,066
    Windows 11 Pro X64
       #2

    Check in privacy settings to enable the mic
      My Computers


  3. Posts : 531
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #3

    Dude said:
    Check in privacy settings to enable the mic
    Permissions are already given. I noticed btw that the microphone does work when connected as a microphone. But the mic is VERY low even when maxed out in the sound settings. Is there any way to make the mic level even higher?
      My Computer


  4. Posts : 16,066
    Windows 11 Pro X64
       #4

    when you maxed it, did you use the levels tab, and max both sliders?

    Headset's Mic not working when connected to AUX?-mic-boost.png
      My Computers


  5. Posts : 531
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #5

    Dude said:
    when you maxed it, did you use the levels tab, and max both sliders?

    Headset's Mic not working when connected to AUX?-mic-boost.png
    Yes I have but it's still too low.

    - - - Updated - - -

    UPDATE:

    So I think I found the culprit. The cable itself I connect the headset with has a low-quality built-in mic as well.
    Connecting the headset with that cable into the microphone aux enables that mic instead of the mic built in the headset.

    I was thinking of buying an aux cable without a built-in mic but I'd then need something like the following which I can't find anywhere.
    Headset's Mic not working when connected to AUX?-te-vinden-aux-kabel.jpg

    Does such a cable actually exist?
      My Computer


  6. Posts : 1
    Windows 10
       #6

    JohnnyGui said:
    Yes I have but it's still too low.

    - - - Updated - - -

    UPDATE:

    So I think I found the culprit. The cable itself I connect the headset with has a low-quality built-in mic as well.
    Connecting the headset with that cable into the microphone aux enables that mic instead of the mic built in the headset.

    I was thinking of buying an aux cable without a built-in mic but I'd then need something like the following which I can't find anywhere.
    Headset's Mic not working when connected to AUX?-te-vinden-aux-kabel.jpg

    Does such a cable actually exist?
    Hi,

    I know it's an old post. But looks like I am in the same situation as you were. Did you find the solution for it ? Did you try a 2.5mm TRRS (4 poles) male to 3.5mm TRRS (4 poles) male connector wire ?
      My Computer


  7. Posts : 531
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #7

    Curiou said:
    Hi,

    I know it's an old post. But looks like I am in the same situation as you were. Did you find the solution for it ? Did you try a 2.5mm TRRS (4 poles) male to 3.5mm TRRS (4 poles) male connector wire ?
    Apparently, the headset's built-in mic only works when it's connected through bluetooth. Such a wire as shown in the image won't fix this unfortunately.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:11.
Find Us




Windows 10 Forums