Pairing New Bluetooth Speaker BREAKS pairing w/ old BT speaker

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  1. The Pool Man's Avatar
    Posts : 786
    10
    Thread Starter
       #11

    ... and in what has to be the most amazing development yet: that STILL didn't fix it!

    How the Pairing New Bluetooth Speaker BREAKS pairing w/ old BT speaker-2021-03-25-21_36_16-duck-duckduckgo-mozilla-firefox.jpg does that make any sense?!?

    HEEELLLPPPP
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  2. The Pool Man's Avatar
    Posts : 786
    10
    Thread Starter
       #12

    Nothing like being in the neglected dungeons outside of GENERAL DISCUSSION. Renders the site useless.

    For anybody who sees this -- all of this could have been avoided.

    Let's recap the beginning of this problem: I tried a new BT speaker on my laptop, it worked, I disconnected it, and my old one could re-connect but couldn't stay re-connected after sleep or reboots.

    I tried a restore point. It broke the PC. Had to do a completely new install. When I tried the speaker -- it still didn't work. I tried another speaker, however, and that was good. And so --

    -- all indications were this troublesome speaker. I had to find the instructions online and learned that there's a special pairing mode. Basically a factory reset of the speaker. I didn't think of this first since it was able to pair.

    ARRGGGGGGGGGGGHHHHHHHHH

    But to be fair I previously blamed Windows. Not really a Windows issue.
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  3. MisterEd's Avatar
    Posts : 491
    Windows 10 Pro 64-bit v20H2
       #13

    The Pool Man said:
    Nothing like being in the neglected dungeons outside of GENERAL DISCUSSION. Renders the site useless.

    For anybody who sees this -- all of this could have been avoided.

    Let's recap the beginning of this problem: I tried a new BT speaker on my laptop, it worked, I disconnected it, and my old one could re-connect but couldn't stay re-connected after sleep or reboots.

    I tried a restore point. It broke the PC. Had to do a completely new install. When I tried the speaker -- it still didn't work. I tried another speaker, however, and that was good. And so --

    -- all indications were this troublesome speaker. I had to find the instructions online and learned that there's a special pairing mode. Basically a factory reset of the speaker. I didn't think of this first since it was able to pair.

    ARRGGGGGGGGGGGHHHHHHHHH

    But to be fair I previously blamed Windows. Not really a Windows issue.
    Most people assume that
    • You had already read the manual
    • Pairing with Bluetooth is basically the same with most devices
    • A diagnosis of the problem is necessary

    I am glad you posted again because most people out of embarrassment would never had done that. By sharing your experience it will be a valuable lesson for all of us...Then again probably not but we can only hope
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  4. The Pool Man's Avatar
    Posts : 786
    10
    Thread Starter
       #14

    MisterEd said:
    Most people assume that you had already read the manual
    You're missing a critical detail. You're thinking the key issue is that it wouldn't pair. It did pair. But it didn't stay paired once sleep or reboot happened. It appeared to be a Windows bug since the pairing worked fine.

    Which is why no one suggested trying the manual. Since I was able to pair it.

    I'm actually not 'embarrassed' either. Because trying to use a restore point was logical. The fact that borked the system is on Windows, not me.
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  5. Paul Black's Avatar
    Posts : 12,170
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #15

    Hello @The Pool Man,

    [1] Have you still got a problem?
    [2] If so, have you tried running the SFC and DISM commands below . . .

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth

    I hope this helps.
      My Computer

  6. The Pool Man's Avatar
    Posts : 786
    10
    Thread Starter
       #16

    Paul Black said:
    Hello @The Pool Man,

    [1] Have you still got a problem?
    No I don't and thanks for advice. I'm all about the SFC believe me. (I know it as Science Fiction Cat.)

    It turns out the speaker itself needed to be reset. Which was weird because it was pairing perfectly... but unpairing reliably. So that pointed a finger towards the system in a brilliant time consuming MISDIRECTION.
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  7. Paul Black's Avatar
    Posts : 12,170
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #17

    The Pool Man said:
    No I don't and thanks for advice. I'm all about the SFC believe me. (I know it as Science Fiction Cat.)

    It turns out the speaker itself needed to be reset. Which was weird because it was pairing perfectly... but unpairing reliably. So that pointed a finger towards the system in a brilliant time consuming MISDIRECTION.
    I am glad you found the solution.
      My Computer

  8. MisterEd's Avatar
    Posts : 491
    Windows 10 Pro 64-bit v20H2
       #18

    The Pool Man said:
    No I don't and thanks for advice. I'm all about the SFC believe me. (I know it as Science Fiction Cat.)

    It turns out the speaker itself needed to be reset. Which was weird because it was pairing perfectly... but unpairing reliably. So that pointed a finger towards the system in a brilliant time consuming MISDIRECTION.
    I am trying to understand what you had to do.

    I have an Arctis 3 Bluetooth headset. It has already been paired with my laptop. To turn it on I hold the power button until its light starts flashing. It usually connects with a second. After I use it with my laptop sometimes I use it with one of my TVs. When I try to use it with my laptop again it usually have to go into Windows Bluetooth settings again and select connect. Sometimes it will connect while other times I will get an error. To fix this I have to select remove device. I then power down the headset. I then hold down the headset power button for several seconds until the light starts flashing rapidly. I then go back to Windows Bluetooth settings and start the paring process again. When it finds the headset I select it. Only then does the connection succeed again. After this happens the rapidly flashing light on the headset slows down to normal speed.

    Is your repairing effort as convoluted as this?
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  9. The Pool Man's Avatar
    Posts : 786
    10
    Thread Starter
       #19

    MisterEd said:
    I am trying to understand what you had to do. --- Is your repairing effort as convoluted as this?
    Kinda. But what I experienced was unique to BT speaker experiences I've had.

    THE NORMAL BT SITUATION

    Suddenly for whatever reason your speaker isn't pairing with the PC. I've learned to go to settings, un-pair the speaker, re-pair, connect -- and usually the speaker works fine again for a long while. (The speaker in question always boots into 'seeking' and 'pairing' mode, and so if it has been previously paired it auto re-connects.)

    Sometimes people experience this variant: when they go to re-pair the errant speaker it simply fails to 'connect'. Typically there is a progress bar that tries to complete this and fails. THAT is when you must open the manual and see if there's a way to reset the speaker back to factory.

    WHAT HAPPENED TO ME

    My speaker would remain 'paired' and 'connect'. Yay. But if the PC went to sleep or you rebooted, the connection dropped. And stayed dropped. The only way to fix was unpair/re-pair/connect. But then it would disconnect if sleep or boot.

    That's why it didn't occur to me to try to reset the speaker itself. Since it nearly worked. For me I leaned on the pause/play button for 3 seconds, a beep, and then when it connected it stayed connected after sleep and reboot.
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  10. Berton's Avatar
    Posts : 10,511
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #20

    Just a note: I've experienced Bluetooth mice pairing but not connecting, most times was because the battery in the mice was only weak, not dead. A new/fresh battery helps a lot. And because of other issues with devices I no longer use the rechargeable batterys, are a bit lower in voltage at 1.25V while a similar AA Alkaline is 1.5V.
      My Computers


 
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