Mic detected but not receiving input  

edition Windows 10 Home Single Language x64
version 20H2
installed in ‎04/‎03/‎2021
SO compilation 19042.631
Windows Feature Experience Pack 120.2212.31.0

I have an Acer aspire of around 3 years, in 04/03/2021 I clean reinstalled windows on it because I bought a Kingston 480 SSD, and my previous HDD just died, around 3 days ago from today I noticed my microphone was not working correctly but it was working normally before, apparently it suddenly stopped working (it is not the first time this same error occurred), so I tried troubleshooting it again.

details on my attempts, the mic is detected by the system, the sound of my laptop works, the mic is enabled in the privacy configs for the desired software, the drivers are updated, if I open software that uses the mic, the mic symbol appears in the toolbar showing what software is using it, but if I say anything no audio is sent, if I record something I can hear the static sound, It is not the first time this same problem occur, previously it stopped I tried to solve, gave up, and after some long time it worked again for no known reason, it was working correctly before changing to SSD and briefly time after, all different micrphones i insert in do not work, it is not only the laptop internal mic that does not work properly

It was not muted, i checked multiple times this option

Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into the thread

Run these troubleshooters > post images of the detailed results


Open administrative command prompt (ACP) and type or copy and paste:

%systemroot%\system32\msdt.exe -id AudioPlaybackDiagnostic
%systemroot%\system32\msdt.exe -id DeviceDiagnostic
%systemroot%\system32\msdt.exe -id AudioRecordingDiagnostic

Post images of the detailed results.

Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots

How to Upload and Post Screenshots and Files at Ten Forums

zbook said:

Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into the thread

Run these troubleshooters > post images of the detailed results


Open administrative command prompt (ACP) and type or copy and paste:

%systemroot%\system32\msdt.exe -id AudioPlaybackDiagnostic
%systemroot%\system32\msdt.exe -id DeviceDiagnostic
%systemroot%\system32\msdt.exe -id AudioRecordingDiagnostic

Post images of the detailed results.

Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots

How to Upload and Post Screenshots and Files at Ten Forums

the only row with exclamation marks, not sure If even related to the mic.


mic row


ran the first command, "troubleshooter could not identify any problem"

ran the second command,


if i select any of the 3 first options that are the same as the devices in the pic with devices with an exclamation mark, i get asked to change a configuration so windows is allowed to install drivers for new devices, nothing changes besides that

ran the third command, no problem detected same as the first command, if i open the details, all rows say no problem.
it gave me a registry log, which i uploaded at Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevic - Pastebin.com

all rows are like that, "no problem detected"


should i be worried about physical damage to the board? because i realized if i use a Bluetooth microphone, and only a Bluetooth microphone, it works normaly

Please change the default language to English so that logs can be scanned:

https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10



Run:

Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

V2: BSOD - Posting Instructions
How to Upload and Post Screenshots and Files at Ten Forums


How to Find Drivers for Unknown Devices in the Device Manager
How to easily find drivers for Unknown Devices in Windows | PCWorld

zbook said:

Please change the default language to English so that logs can be scanned:

https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10



Run:

Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.

V2: BSOD - Posting Instructions
How to Upload and Post Screenshots and Files at Ten Forums


How to Find Drivers for Unknown Devices in the Device Manager
How to easily find drivers for Unknown Devices in Windows | PCWorld

it says my windows license cannot display another language, i cannot show the logs this way, how should i proceed, i think this is a dead end

Run them and I'll do some manual searching.

zbook said:

Run them and I'll do some manual searching.

logs.zip - Google Drive

logs here in a .rar file

1) The BIOS: Insyde Corp. V1.09, 01/08/2017
Upgrade the BIOS: 1.09 > 2.02
https://www.acer.com/ac/en/US/conten...oduct/7244?b=1

2) Download to the desktop or create a bootable Windows 10 iso 20H2:

https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10

3) Perform an in place upgrade repair:
Repair Install Windows 10 with an In-place Upgrade