AirPods Pro problems between "Headset" and "Headphones" in Win10


  1. Posts : 124
    Win10 Pro (20H2, v.2)
       #1

    AirPods Pro problems between "Headset" and "Headphones" in Win10


    Before re-installing Win10 Pro (20H2, v.2) last night my AirPods Pro worked like a charm: clear sound, full range from treble to bass. I could use the squeeze/tap functions to pause audio, jump tracks forward/reverse.

    After re-installing Win10 last night my AirPods Pro are misbehaving. I noticed a steep decline in audio quality (sounds like a 1950s AM radio) and couldn't use the squeeze/tap functions.

    Windows shows two AirPods items -- both in Control Panel > Hardware and Sound > Sound > Manage audio devices and on the Speakers icon in the taskbar notification area:
    Headphones - AirPods Pro Stereo
    Headset - Airpods Pro Hands-Free AG Audio

    With the "Headphones" selected: I get the audio quality I had before: clear with full range of sounds, but I don't get the squeeze/tap functions.

    With the "Headset" selected, I get the horrendous audio quality, but I get the squeeze/tap functions. Windows says all the correct and current drivers are installed.

    I uninstalled all the AirPods entries from Device Manager and rebooted, but they reinstalled with the same situation.

    How can I get what I had before re-installing Win10: (a) clear, full-range sound and (b) able to use the squeeze/tap functions?
    Last edited by wpcoe; 29 Dec 2020 at 21:53.
      My Computer


 

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