No sound when inserting earphone into audio jack


  1. ern815
    Posts : 22
    Windows 10
       New #1

    No sound when inserting earphone into audio jack


    Hi guys, there was an upgrade to Wins 10 2004 version and after the upgrade, my sound from audio jack has become distorted. Hence I rolled back to the previous version of Win 10 but problem still persist.

    After reading some solutions, I tried uninstalling the realtek driver and have it auto re-install and it worked for a while but the sound issue has gone back subsequently. Now the issue is that I can hear a very very faint sound on my earphones when I plugged it in.

    I was wondering if anyone has the same issue and if there's a solution to this problem? It has been persisting over the past 2 days. I'm also not sure if the auto update of the sound drivers have caused the issue?

    It seems plausible that MEDIA - 6.0.8960.1 could be the culprit since it was later auto installed to my laptop just now.

    - - - Updated - - -

    Ok it seems that the only solution right now is to uninstall and remove the realtek audio driver under sound, video and game controllers and let Window 10 install the driver again. But this seems temporary as Windows 10 will automatically update the driver.

    Is there a way to prevent Windows 10 from automatically update the sound driver?
    Attached Thumbnails Attached Thumbnails No sound when inserting earphone into audio jack-capture.jpg  
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  3. dalchina
    Posts : 43,019
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, if you were to look at the tutorial section (Tutorials above) - Updates section- you might find

    - for specific hardware
    Prevent Windows Update from Updating Specific Device Driver

    - a specific update
    Hide or Show Windows Updates in Windows 10

    - all driver updates
    Enable or Disable Driver Updates in Windows Update in Windows 10

    Also a free 3rd party tool such as WUmgr or the one at Option 7 here:
    Enable or Disable Windows Update Automatic Updates in Windows 10

    can be used to hide a specific update.
      My Computers
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