New
#1
No sound on Windows 10 gaming laptop
On an HP ENVY 17 Notebook PC. I get absolutely no sound from anything. The sound properties insists otherwise. It shows volume levels and indicating that it has sound but there is no sound coming from the speakers.
If I plug in headphones or external speakers, I still have no sound. No sound plays from external sources either. The system believes that I have sound but I do not.
I ran a sound troubleshooter that always results in "Troubleshooter couldn't identify the problem"
I tried the steps from here but her problem is different as she has sound through external sources. I however, do not. These steps DID NOT work for me: https://h30434.www3.hp.com/t5/Notebo...S/td-p/6408003
Does anybody know what else I can do to fix this?