can't change sample bit depth for audio

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  1. Posts : 1,104
    win 10 pro x64 os build 20H2
       #1

    can't change sample bit depth for audio


    hi so i have discovered i can't change the sample rate or bit depth despite what i try nothing will allow me to change it, i have RealTek ALC295 audio codec on a hp laptop, and it has them new UAD drivers and the B&O audio app from HP but i don't see it in there , so not sure how to change this setting anymore??

    can't change sample bit depth for audio-sound-properties.png
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  2. Posts : 770
    Windows 10
       #2

    Chances are that your bitrate is fixed because of hardware acceleration.
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  3. Posts : 1,104
    win 10 pro x64 os build 20H2
    Thread Starter
       #3

    how to change that ? i have UN ticked that several times but nothing happens it still stays grey out, according to hp it supports 24 bit sample rate and should be available .
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  4. Posts : 770
    Windows 10
       #4

    I don't know.

    But the most likely explanation is that it is some kind of hardware acceleration required by windows sonic or dolby atmos.

    Windows Sonic and Dolby Atmos limited to 16bit/48KHz? : Windows10
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  5. Posts : 1,104
    win 10 pro x64 os build 20H2
    Thread Starter
       #5

    that has to explain it than as i have Dolby atoms i bought it a while back , has to be it that sucks .

    - - - Updated - - -

    so if i remove dolby atmos that i bought do you think it would open that back up?? as i could remove that docent make much of a difference anyhow. let me know i be back latter have to go shopping.
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  6. fireberd's Avatar
    Posts : 2,303
    Win 10 Pro, 20H2
       #6

    I have a recording studio. Why do you want 48 Khz? 16 bit 44.1Khz Is the "CD Standard". When I deliver a final mix it is 16 bit 44.1Khz.

    We only mix down the final product to 48Khz if the audio was created for a movie studio as that will sync with movie video standards.
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  7. Posts : 1,104
    win 10 pro x64 os build 20H2
    Thread Starter
       #7

    need it for a program i use it won't work right with 16 bit that is why , wondering if i remove the dolby atmos stuff i bought if i would be able to change that function again. not sure why its grey out is very strange, as on my hp envy x360 with same chipset also amd ryzen system, i can change it at will.

    - - - Updated - - -

    guess im stuck did everything i could think off nothing changes it oh well.

    - - - Updated - - -

    So i worked with HP on this it appears to be the drivers that MS is installing for my audio chip, looks like the drivers i thought i installed are not compatible , and HP said not sure when they will get drivers up from realtek, so it appears that the drivers MS is installing is generic from there catalog, thus they are limited. at least that what HP said but not UN like a computer manufacture to pass the buck and blame someone else for there mistakes.

    - - - Updated - - -

    anyone else experience this issue ????
    Last edited by Tonyb; 25 Jun 2020 at 22:23.
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  8. Posts : 1,104
    win 10 pro x64 os build 20H2
    Thread Starter
       #8

    hi all well so got a updated driver finally from HP but this is still locked out despite HP telling me , it is supported it seems windows itself is locking this out why or how to fix this i have no clue. if anyone has any way to check why it would be locking it out let me know.
      My Computer


  9. Posts : 1,104
    win 10 pro x64 os build 20H2
    Thread Starter
       #9

    did some trouble shooting and curious as to why with the default windows sound driver, i have again a enhancements tab, and i have full control of audio but depth and sample rate, very interesting and why would Realtek driver lock all that out and get ride of it?. anyone have a clue is it a hidden setting to re enable that ??
      My Computer


  10. Posts : 1
    Windows 10
       #10

    Tonyb said:
    did some trouble shooting and curious as to why with the default windows sound driver, i have again a enhancements tab, and i have full control of audio but depth and sample rate, very interesting and why would Realtek driver lock all that out and get ride of it?. anyone have a clue is it a hidden setting to re enable that ??
    Hi,
    I recently bought a laptop and experienced your own problem. I was having trouble with a free DAW (Cakewalk) since I could not hear anything from the internal sound card (Realtek too) and that cause also an explorer crash that force me to reboot each time.

    I managed to solve like this: I went to the sound card in device management (Win+R, type devmgmt.msc) and restored the previuos version of the driver from the Driver tab.
    Now I have only 1 entry in ASIO Panel for my audio board (previuosly I had like 5, and their name was somethin' like "Realtek .... with HAP"), and now I also have at least 2 choices in the bit depth panel of the Main sound device in Windows.

    Really don't know why but finally I can use Cakewalk without any problem.
    Hope it helps.
    Alrino
      My Computer


 
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