No sound on video chat

  1. Arcadian's Avatar
    Posts : 313
    Windows 10 64bit Home
       #1

    No sound on video chat


    No expert at all so having big problems on video chat as whilst I can hear and see them they can only see me, not hear. Taken a screen pic of sound settings which hopefully will reveal what's wrong....

    Much appreciate any help thanks

    No sound on video chat-sound-settings.png
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,282
    Windows 10 Pro x64 Version 2004
       #2

    Can you scroll that screen shot down more so we see more of the Input device.

    What microphone are you using?

    If you click on the down arrow here, what other options do you have for Mic, hopefully you will see your Mic, something like webcam.

    No sound on video chat-image.png

    Below Input is Advance sound options by app, have you reviewed?

    No sound on video chat-image.png
      My Computer


 

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