How to make computer recognise external microphone


  1. Posts : 8
    Windows10
       #1

    How to make computer recognise external microphone


    Hi Everyone
    I am using a small netbook laptop Lenovo about 4 years old. The Windows 10 version is 1903.

    Now that we are all locked down I am using zoom a lot BUT so far I have had to use it on my smartphone because on this computer, although I can hear other people, they cannot hear me.I had this problem a few years ago with skype though that seemed to happen after skype upgraded and I blamed skype and the upgrade. Since then for videocalls I have mainly used whatsApp but on phone, of course.

    Now that we are all using zoom so much and because I was encountering this same microphone problem - the App apparently not recognising the internal microphone - it was suggested to me that I should buy an external microphone. This I have done BUT it has not helped and the problem seems to be that the computer just does not recognise it is there. If I go to Settings, then System then Sound it is still only giving me the option 'Microphone (Realtek High Definition Audio)' that it always has i.e. the built in microphone.

    So my question is: to use Zoom with the laptop, which will be much better for meetings with more than 4 people, how do I connect in the external microphone? (It connects via the audio jack).

    Thank you for any help uyou can give.
      My Computer


  2. Posts : 762
    Windows 10
       #2

    (1) fix your internal microphone first, have you give the OS and the individual applications permission under settings/privacy to use your microphone.

    (2) does your laptop has separate headphone and microphone jacks or is it a single integrated jack?

    If it is a single integrated jack for both headphone and microphone, you need a splitter. Or if you have an old android wired headphone/microphone, try to use that for your laptop.

      My Computer


 

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