Audio Problems after win 10 updates version 1909

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  1. Posts : 6
    win 10 Professional
       #1

    Audio Problems after win 10 updates version 1909


    I am having audio problems which coincide with the last batch of win 10 updates . Before these updates the Audio on my PC was working fine. The problems have been consistent for about the last 2 weeks these being Audio dropout when playing MP3 files and also when watching videos of say You Tube. Sometimes I have had lots of Popping and clicking as well I have tried using the troubleshooter to resolve this following there advice but it does not appear to work. At the moment the main faults are the Volume goes to a default setting of 67 and will not allow me to reset it as I wish and is now automatically switching off and when I was in the trouble shooter on the speaker properties I got the following message” The device you are configuring has been removed” From other sources in the net about audio problems with win 10
    I have disabled the gaming application and the Fast boot up. For a while about half a day the fast boot up disabling worked but sure enough the problems came back however it did seem to eliminate most of the crackling and popping issues

    Feature updates
    07/03/2020 Feature update to Windows 10, version 1909
    09/03/2020 Feature update to Windows 10, version 1903
    Quality Updates
    06/03/2020 KB4537572
    13/03/2020 KB4540673
    14/03/2020 KB4551762
    15/02/2020 KB4537759
    15/02/2020 KB4534132
    15/02/2020 KB4532693
    Other updates
    13/03/2020 KB890830
    15/02/2020 KB890830

    My system is based upon a ASUS P8H61-MX motherboard operating system using win 10 x64

    Windows 10 Professional
    Version 1909
    Installed 09/10/2019
    OS Build 18363

    Processor Intel Pentium CPU [email protected]
    RAM 8GB

    Anti Virus Kaspersky

    Speaker out put 3.5mm stereo jack to USB powered Speakers

    Are the audio problems I am having likely to be down to win 10 upgrades as before I did not have these problems

    Thanks in advance if anyone can shed some light on this.
      My Computer

  2. dalchina's Avatar
    Posts : 29,927
    Win 10 Pro (1903)
       #2

    Hi, this may be relevant:
    https://www.windowslatest.com/2020/0...-10-kb4535996/

    E.g.
    Reduced performance: In games, some users have noticed FPS drops and audio stutters. I’ve also noticed reduced performance for general activities.
    You could try applying the latest update (see News section) or uninstalling this update and any later ones.
      My Computers

  3. Berton's Avatar
    Posts : 10,512
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #3

    The only issues I've seen have been prevalent through several versions [currently on latest Version and Build] and different computers, mostly with videos stored on a NAS drive attached to my Router, VLC just seems to freeze a couple of seconds then resumes. Once played for awhile or replayed seem to be okay so it must be reading into memory. ASUS M52BC-M32BC with 16GB RAM, AMD FX-6300 3.50GHz. Playing from Internal or External USB drives don't present the issue.
      My Computers

  4. sygnus21's Avatar
    Posts : 5,342
    Win 10 Pro (x64) 20H2 (19042.906)
       #4

    Like what audio devices is the OP running - Soundcard? Drivers? Audio player? Driver updated?

    Don't know how one can diagnose without such info.
      My Computers


  5. Posts : 6
    win 10 Professional
    Thread Starter
       #5

    The soundcard is on board the motherboard which is ASUS P8H61-MX
    The Audio Players are either MS Windows media player or foobar on both I get the same poor performance

    When I go into the speakers properties and want find out driver information I get the message " the device you are configuring has been removed"

    When I started to have this problem I was able to check the sound system drivers and they were all up to date.
      My Computer

  6. Berton's Avatar
    Posts : 10,512
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #6

    Are you getting the same result/s in Device Manager?
      My Computers

  7. sygnus21's Avatar
    Posts : 5,342
    Win 10 Pro (x64) 20H2 (19042.906)
       #7

    shellshock said:
    When I go into the speakers properties and want find out driver information I get the message " the device you are configuring has been removed"
    Can you post an image of this cause I'm not getting what you're saying... "When I go into the speakers properties"

    What do you mean by "speakers properties"?
      My Computers


  8. Posts : 6
    win 10 Professional
    Thread Starter
       #8

    Via Device Manager first looked in to properties Audio Inputs and got General tab and the same for Sound Video and games. I noted that the device manager window was flashing/refreshing if that makes sense

    - - - Updated - - -

    Audio Problems after win 10 updates version 1909-audio-problem-001.jpg

    - - - Updated - - -

    in reply to sygnus21 here is a screen shot of what is haAudio Problems after win 10 updates version 1909-audio-problem-002.jpgppening
      My Computer

  9. dalchina's Avatar
    Posts : 29,927
    Win 10 Pro (1903)
       #9

    You said:
    I am having audio problems which coincide with the last batch of win 10 updates . Before these updates the Audio on my PC was working fine.
    Have you considered my post #2?
      My Computers


  10. Posts : 6
    win 10 Professional
    Thread Starter
       #10

    dalchina said:
    You said:


    Have you considered my post #2?
    I got on to the MS site and tried an update and according to them my PC is up to date. Help!!
      My Computer


 
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