Audio Problems after win 10 updates version 1909

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  1. dalchina's Avatar
    Posts : 29,927
    Win 10 Pro (1903)
       #11

    Actually the point is not to update your PC but to uninstall updates.

    Do you understand that some people experienced problems after installing an update as per that article? This is as you described. Therefore it would be logical to remove- uninstall- that update to see if that helps.
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  2. Posts : 6
    win 10 Professional
    Thread Starter
       #12

    Thinking out load would it be an idea to remove the updates one by one and see what happens?
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  3. Posts : 764
    Windows 10
       #13

    You have a 2011 motherboard that doesn't even have windows 10 drivers. Don't expect miracles.
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  4. sygnus21's Avatar
    Posts : 5,341
    Win 10 Pro (x64) 20H2 (19042.906)
       #14

    shellshock said:
    I got on to the MS site and tried an update and according to them my PC is up to date. Help!!
    You might consider holding off before willy nilly uninstalling updates.

    You need to download the drivers for your soundcard from either your sound card manufacturer or motherboard manufacture. And the image you post has nothing to do with driver updates or of providing driver information.

    And as asked earlier, and is of importance is again.... what soundcard or motherboard. And have you even updated any drivers at all???

    BTW I also got KB4535996 but have had no issues.....
    Audio Problems after win 10 updates version 1909-kb5996.png

    Point is not everyone has an issue with KB4535996 installed... KB4535996 CU Win 10 v1903 build 18362.693 and v1909 build 18363.693
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  5. dalchina's Avatar
    Posts : 29,927
    Win 10 Pro (1903)
       #15

    Thinking out load would it be an idea to remove the updates one by one and see what happens?
    That's what I suggested in post #2 and my subsequent reminder above.
    @sygnus21 It's not "willy nilly..." but an entirely logical thing to try based on the comments in that article I quoted in post #2 and the symptom some reported.

    That closely matches the OP's experience.
    .

    It's a very easy, quick, reversible thing to try. Having made the point three times I'll leave you with the issue.
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  6. Posts : 764
    Windows 10
       #16

    dalchina said:
    That's what I suggested in post #2 and my subsequent reminder above.
    @sygnus21 It's not "willy nilly..." but an entirely logical thing to try based on the comments in that article I quoted in post #2 and the symptom some reported.

    That closely matches the OP's experience.
    .

    It's a very easy, quick, reversible thing to try. Having made the point three times I'll leave you with the issue.
    Looking at the screenshot, high definition audio device means that the OP is using Microsoft's generic driver. Otherwise it would have said Realtek. Same thing for his HDMI audio driver.

    It means what you proposed likely won't work. It's a 2011 computer without Windows 10 drivers.
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  7. dalchina's Avatar
    Posts : 29,927
    Win 10 Pro (1903)
       #17

    You may well be correct - no harm in trying as it's quite easy to do. At least that would eliminate the aspect of updates shellshock referred to.

    And as I've said elsewhere, running old systems not specified for Win 10 is entirely at the owner's risk - and begs the question of how much time on tenforums should be given to try to help people with what are, essentially, out of spec. cases.
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  8. sygnus21's Avatar
    Posts : 5,341
    Win 10 Pro (x64) 20H2 (19042.906)
       #18

    dalchina said:
    @sygnus21 It's not "willy nilly..." but an entirely logical thing to try based on the comments in that article I quoted in post #2 and the symptom some reported.
    And I posted the thread on the update - KB4535996 CU Win 10 v1903 build 18362.693 and v1909 build 18363.693. Not a lot of "sky is falling" there from users

    Yes, nothing's perfect in the PC world so we have to look at pervasiveness of the issue to determine if the issue is Microsoft or individual machines. If 99 percent of machines don't have issues, but 1 percent does... is it the update or the individual machine? Add old hardware and software to the mixture and....

    At any rate, I prefer to try simple first then progress from there. Simple is drivers first then moving from there.

    My two cents.
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  9. Posts : 6
    win 10 Professional
    Thread Starter
       #19

    Just a belated follow up to my sound problems with the latest version of win 10. I have fitted a Sound Blaster Audigy FX sound card and this seems to have fixed the sound problem issues. This is because the new sound card can cope with the latest versions of win 10. I did try rolling back and various tweaks but to no avail and fitting a new sound card is a lot cheaper than replacing the whole PC or at least the mother board. Anyway thanks for various posters advice.
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