no sound on output jack  


  1. Posts : 1
    windows 10
       #1

    no sound on output jack


    I get sound out of my internal speakers, but no sound when I plug ear phones into the output jack. I've got a new HP laptop model - 17-BY1053DX with Windows 10.

    Thanks.
      My Computer


  2. Posts : 13,170
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #2

    the beagle said:
    I get sound out of my internal speakers, but no sound when I plug ear phones into the output jack. I've got a new HP laptop model - 17-BY1053DX with Windows 10.

    Thanks.
    If new it should still be in warranty [usually 1 year from purchase], best to get the seller involved.
      My Computers


  3. Posts : 9,594
    Mac OS Catalina
       #3

    That is a combo jack. Sometimes you need to try different headphones.
      My Computer


 

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