Microphone working, but not detected in apps. Not working in game chat

Hello.
I am brand new in this forum and have been searching for similar problems .

I have 2 different headsets. Steelseries arctis 5 (USB) and a Razor (2X3.5mm jack)
Platform Windows 10
Whenever I connect them, they are working for skype calls and you can see them working in the soundbar under Sounds - Recording.

But.. Most of the time when we try to use them for gaming, especially Fortnite. The chat sounds are not working. We can't hear other players, and they can not hear us. Other sounds are working.
And other days everything works fine..

When we open the "windowsbutton+I" Privacy and Microphone, the allow apps to use mic is on.

Another strange thing is that below where you can normally readout which apps were using the microphones and when they were used is blank. No apps visible. When the chat is working, we can read in the list that they are working and when they was working.

A Quick fix is using discord or skype under gameplay, but this is not the way it is supposed to work. We need help solving this.
When I plug them in to computer Relatek picks them up right away and asks if it is a mic or headset that is connected when using 3,5mm. It also picks up digital input on the steelseries usb connection.

Kindest regards