New
#11
So you wiped the drive and reinstalled --- then there is no prior corrupted registry messing your new installation. The laptop's registry would start off as blank and built from the OS installation. So why do you keep on saying it's a registry issue. The registry is not corrupt if it's built from scratch literally 5 minutes ago.
The reason why I tell you to give the laptop back to your friend is precisely this issue. The registry has no problems, you don't know what you are doing and you are going to mess with the registry causing more problems for your friend. And the old thread from 2017 had zero mention of registry issues --- but you are so sure that it is a registry issue.
It's just frustrating because you don't list what exactly you did. Reinstalled Windows 7, sound didn't work until I tinkered a few settings --- BUT you don't tell us what settings tinkered. That times 10 because you literally didn't say anything until I asked a series of specific questions.
So you have a laptop with the latest bios. Have you check the bios if onboard audio is enabled in the bios?
Do you get different results from laptop complete shutdown instead of restart? Do you get different results from laptop closing the lid thus going to sleep and then waking up?
If sometimes the laptop has no audio device in the device manager, sometimes it has yellow exclamation mark, sometimes completely ok (and thus computer has sound) --- it is probably a hardware issue.
Last edited by sandyt; 17 Nov 2019 at 19:27.