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My dell laptop cannot detect external microphone
Hi, I am having some issues with my headset. I have Dell G7 laptop with Realtek audio. Whenever I connect my headset my laptop can't recognize it and I have to restart my computer. After restart, only headphones work but microphone stays undetected. I tried to reinstall realtek drivers but it didn't work out. I also tried to roll back drivers and nothing..
When I go to "Sounds" under "Recording/Microphone/General" under "Jack Information" it says that there is only "Digital Jack" readable and that's my built-in microphone but I want my external mic to work which is attached to my headphones connected to my pc via 3.5mm jack. Is there any way I can fix it? Please help! I looked everywhere and I couldn't find a solution.