Sound Properties under Realtek Drivers Missing Enhancement Tab

Page 4 of 5 FirstFirst ... 2345 LastLast
  1. Pejole2165's Avatar
    Posts : 866
    Windows 10 Pro
       #31

    I have been following this thread for some time now, here is my two pennies worth. My motherboard is an Acer oem version of an Intel B360, it comes with a Realtek ALC662 on board HD audio chip. The audio has built in SoundBlaster Z720 compatibility. The Acer supplied drivers from when I bought the PC (a year ago) install fine but just give the tray icon for speakers and volume (settings are the basic you get, levels etc) however it also installs the SoundBlaster control panel applet which allows setting audio enhancements.
    This all worked fine up until Microsoft released 1903, because that version seemed to have native drivers for all my hardware I never really looked into this, the tray icon was the same, Win update installed the SoundBlaster app, all worked. However Win update also installed the Realtek audio console, which I never looked at. Fast forward to a few days ago, I checked Acer's support site and there were new drivers for the Realtek chip, so I installed them, same tray icon, same SoundBlaster app but the Realtek audio console would not work, this was the first time I even tried it. I went through the driver folder I downloaded from Acer and right clicked, installed every .INF I found, all said successfully installed, but the Realtek audio console still didn't work. Checked Win update, nothing there. Ran Autoruns and it showed in yellow RtkAudUService - File not found. So I found the file RtkAudUService64.exe and copied it to System32, re booted and low and behold Realtek Audio Console works. So one of the .INF's must be written wrong and doesn't copy the service to System32 at setup but puts an entry in the registry to load it.
    But after all that the Realtek Audio Console is pretty useless, to change or enable any effects I still need to use the SoundBlaster app.
    Also in Device manager I have Realtek HD Audio and HD audio listed, I'm assuming the other one is the Nvidia HDMI audio passthrough.
      My Computer


  2. Posts : 883
    Windows 10
       #32

    A proper installation would have uninstalled the old tray Realtek HD audio manager -- either the installer itself uninstall the old tray manager or the installation readme file tells you to uninstall it.

    You should uninstall the old Realtek HD audio manager.
      My Computer

  3. Pejole2165's Avatar
    Posts : 866
    Windows 10 Pro
       #33

    Should have said, I did completely remove all Realtek, SoundBlaster and MS update software and drivers before installing the Acer updates, the Realtek Audio console was installed by Win update automatically when I installed the Realtek drivers. That MS audio console was the one that would not work, so I suppose both the Acer and MS installs don't install the RtkAudUService64.exe which Is what the audio console needs to run.
    The Audio Console just shows the connectors (front, back) and which are in use and displays driver info. The SoundBlaster app allows for equaliser, audio effects, surround sound and so on, and that works perfectly.
      My Computer


  4. Posts : 883
    Windows 10
       #34

    You have a gaming pc that came with extra's (like soundblaster app). For normal pc, the realtek audio console is that app to do equalizer, audio effects and headphone virtualization.
      My Computer

  5. Pejole2165's Avatar
    Posts : 866
    Windows 10 Pro
       #35

    Yes I realise that, but from what I have looked at there are 3 different types of Realtek chips that have different additions, like SB codecs....then there are the Realtek chips that have no extras, so finding updated drivers can be a nightmare for people who may not be fully aware of which chip they have, especially when the install fails to copy over the required files or settings.
    Also there are many versions of the Realtek Audio Console that may not work correctly with all chip revisions regardless of other supported codecs.
    I only related my experience in the hope it may help someone else facing issues.
      My Computer


  6. Posts : 35
    win 10 ver. 1809 Os build 17763.404
    Thread Starter
       #36

    bro67 said:
    Post the driver version you have installed leis. As already stated before, UAD drivers do not have that feature. Your MB mfg is going to be whom updates their version of that driver.
    Bro 67 I apologize i missed your reply (6 days ago (already)) I did post the driver version on the (looks like now) page 3 if interested in having a look or (?)
      My Computer



  7. Posts : 1,503
    Windows 7 Home Premium x64
       #37

    leis said:
    0
    _____________________________________________________
    Ok, here's the copied ID Hardware info for the Realtek Drivers currently running. There's an additional Intel (R) Display Audio that I'll copy as well or if that's necessary(?)

    Realtek (R) Audio:

    HDAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_17AA36EB&REV_1000
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_17AA36EB
    __________
    Intel (R) Display Audio:
    HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000
    HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101

    - - - Updated - - -


    ____________
    Because I wanted to see if there's an HDA driver that might be better than the other UDA drivers & if they are better than the current (R) drivers...That's all.
    But in looking at the instructions meanwhile in the Readme (and BTW, Thank you a LOT for helping me, really i do appreciate it).
    But can i copy and show you something:
    1. Go to "Control Panel¡¨and select "Hardware and Sound".
    2. Select "Device Manager" on Devices and Printers
    3. Right click on the "High Definition Audio Device" of Device Manager and select "Update Driver Software" on pop up menu.
    4. Select "Browse my computer for driver software" option.
    5. Browse Realtek Audio driver location and press "Next" button.
    6. Installing Realtek Audio driver.
    7. Windows has finished installing the Realtek audio driver.
    The High Def Audio Device Part under mine or from following that Device....tab mine is High Def. Audio Controller is that the same thing?
    I have to warn you that switching from using UAD/UDA drivers to traditional HDA drivers on your Lenovo machine is like devolution (or backwards evolution), leis; AND if you choose to install the Realtek HDA drivers, you will be using the HDA drivers at your own risk (as they may or may not have the same features as the UAD drivers). you need to use Display Driver Uninstaller (DDU) to completely remove the UAD drivers, reboot before "clean installing" the HDA drivers & rebooting again afterwards (and you will have to Uninstall the Realtek Audio Console UWP app separately since that will only work with UAD drivers and not with HDA drivers). There are reasons why Lenovo chose to use the newer UAD drivers for newer Lenovo PCs rather than using the traditional HDA drivers (most likely for better compatibility with current & future Win10 versions)

    I did find the hardware ID "HDAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_17AA36EB" listed in the HDXLVE.inf file of the HDA driver (at least that was according to the Driverpack solution site), that ID is also listed in the HDXLV.inf file of the UAD driver. so therefore you can use either UAD or HDA driver.

    as for the Realtek HDA FFxx drivers, try either the 8791.1 FF00 or 8799.1 FF00 HDA driver (HDA drivers have "FFxx" designations).

    let me know how things go with using any one of those HDA drivers, leis.
      My Computers


  8. Posts : 35
    win 10 ver. 1809 Os build 17763.404
    Thread Starter
       #38

    erpster4 said:
    I have to warn you that switching from using UAD/UDA drivers to traditional HDA drivers on your Lenovo machine is like devolution (or backwards evolution), leis; AND if you choose to install the Realtek HDA drivers, you will be using the HDA drivers at your own risk (as they may or may not have the same features as the UAD drivers). you need to use Display Driver Uninstaller (DDU) to completely remove the UAD drivers, reboot before "clean installing" the HDA drivers & rebooting again afterwards (and you will have to Uninstall the Realtek Audio Console UWP app separately since that will only work with UAD drivers and not with HDA drivers). There are reasons why Lenovo chose to use the newer UAD drivers for newer Lenovo PCs rather than using the traditional HDA drivers (most likely for better compatibility with current & future Win10 versions)

    I did find the hardware ID "HDAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_17AA36EB" listed in the HDXLVE.inf file of the HDA driver (at least that was according to the Driverpack solution site), that ID is also listed in the HDXLV.inf file of the UAD driver. so therefore you can use either UAD or HDA driver.

    as for the Realtek HDA FFxx drivers, try either the 8791.1 FF00 or 8799.1 FF00 HDA driver (HDA drivers have "FFxx" designations).

    let me know how things go with using any one of those HDA drivers, leis.
    Sounds like i may as well stay w/the drivers that Lenovo has cut out for this machine if it's that much of a downward move, i mean. Perhaps i can add some sound enhancing technology that may be more upbeat like of what I think i'm missing from the old drivers.
      My Computer


  9. Posts : 1,503
    Windows 7 Home Premium x64
       #39

    yeah in the long term you are better off using the Realtek UAD drivers that Lenovo has provided for your machine since UAD drivers are compact and much smaller than the bulky & sometimes "bloated" traditional Realtek HDA drivers.

    that Enhancements tab and that old Sound Properties dialog box may eventually be going away in a future release of Win10 since MS wants to integrate everything from their old/classic Control Panel apps (including the Sound options) onto their universal Settings app [like the new Sound options that debuted in the 1803 version]
      My Computers


  10. Posts : 1,503
    Windows 7 Home Premium x64
       #40

    in addition to my previous post, here's what the Enhancements tab looks like on the Speaker properties dialog box when using traditional/legacy Realtek HDA drivers and not Realtek UAD drivers:

    Sound Properties under Realtek Drivers Missing Enhancement Tab-win10speakerpropertiesenhancementstab.png

    (this is only an example as there's also an srs premium sound tab, which is an extra enhancement for certain computers with realtek audio + srs; as I said previously this dialog box may be going away in a future release of Win10 as MS wants to move everything onto the Windows Settings app)

    note to leis - I have found a slightly newer Realtek UAD driver from Lenovo that you can try out; it's v6.0.8734.1 & even though it may not be listed for your ideacentre 510-15icb model (it was listed for ideacentre 510-15ick), the 8734 uad driver should work as it has the same INF files as the 8699.1 version.
      My Computers


 
Page 4 of 5 FirstFirst ... 2345 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:39.
Find Us




Windows 10 Forums