I need help diagnosing a cd-rw burner


  1. Posts : 25
    10.0 Pro - Version 1903 - Build 18362.207
       #1

    I need help diagnosing a cd-rw burner


    Hello all, I am getting ready to burn an audio disk and my PC says need to install burner.

    How can I diagnose this? Before anyone asks there have been NO changes to my PC to any software or hard ware period. It burned fine until today.

    Any help would be greatly appreciated
    Attached Thumbnails Attached Thumbnails I need help diagnosing a cd-rw burner-capture.png  
      My Computers


  2. Posts : 6,971
    windows 10
       #2

    Does it show in the BIOS and does windows see it as a writer?
      My Computer


  3. Posts : 25
    10.0 Pro - Version 1903 - Build 18362.207
    Thread Starter
       #3

    Do not know how to tell regarding BIOS

    The drive plays disks and IMGburn I'ds the drive and says has burn capability.



    - - - Updated - - -

    When i go to "devices and printers" , no it does not show up there.

    - - - Updated - - -

    it does show up in device manager
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  4. Posts : 8,692
    Mac OS Catalina
       #4

    Get a new drive. There are different frequencies used by the laser whether it is read or write. I keep a portable Blu-Ray onhand for use between devices.
      My Computer


  5. Posts : 25
    10.0 Pro - Version 1903 - Build 18362.207
    Thread Starter
       #5

    If todays diagnostics determine thats what i need then i will will ASAP Monday.. Dont want to and install a new drive and have the same issue.

    - - - Updated - - -

    New drive is sitting in the Amazon cart. Any way to determine the problem before I blow $44 bucks?
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  6. Posts : 8,692
    Mac OS Catalina
       #6

    metalman228 said:
    If todays diagnostics determine thats what i need then i will will ASAP Monday.. Dont want to and install a new drive and have the same issue.

    - - - Updated - - -

    New drive is sitting in the Amazon cart. Any way to determine the problem before I blow $44 bucks?
    Yes, youhave already made that diagnosis. CD/DVD/Blu-ray drives are going the way that Zip and Floppy drives went. The last time I used my portable Blu-Ray, was to reinstall software for my flat-bed scanner that you cannot just go and download. At some Point I will probably move it to a cloud drive.
      My Computer


  7. Posts : 25
    10.0 Pro - Version 1903 - Build 18362.207
    Thread Starter
       #7

    Ok, i bought it, will update everyone once its installed.
      My Computers


  8. Posts : 25
    10.0 Pro - Version 1903 - Build 18362.207
    Thread Starter
       #8

    Ok , After spending 3 days waiting and 50 bucks I still have the same problem, anyone wanna try again to help?

    New burner installed, still no burn available In fact I cannot even play or access the drive now, see screenshot (plugged old drive in, same message with either hooked up) First noticed this additional problem when trying the shortcut I had pinned to start, it said the shortcut no longer available.
    Attached Thumbnails Attached Thumbnails I need help diagnosing a cd-rw burner-capture1.png  
    Last edited by metalman228; 18 Sep 2019 at 17:37.
      My Computers


  9. Posts : 1,599
    Windows 7 Home Premium x64
       #9

    usually on many Dell computers, pressing the F2 key during the Dell logo screen when turning on the computer enters the BIOS/UEFI setup

    cdrws/dvdrws never show up on devices & printers, metalman228

    last thing to check is this MS support article 314060. possibly corrupted or messed up reg entries relating to UpperFilters or LowerFilters.

    another thing to check: quality and/or brand of CD-Rs & CD-RWs being used. some brands like Verbatim are better than others and I hardly have problems with Verbatim brand CDRs/CDRWs.
      My Computers


  10. Posts : 8,692
    Mac OS Catalina
       #10
      My Computer


 

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