Audio Randomly Cutting Out (win 10)

Blackout67 · 21 Aug 2019

So here recently, about two days ago, every so often the sound will cut out for about a second or so. There is no set time interval. Sometimes it will 20 seconds apart, sometimes it will be a few minutes in between cuts. This comes after an issue I still havn't found a fix for on my keyboard. Basically, my keyboard has a button on it that makes it light up. However, when I enable the light to see my keyboard in the dark, the vindows ten volume meter pops up every 3 seconds before disappearing and reappering, no matter if I have volume off or on. I'm getting off track. I've tried updating, and rolling back my driver updates like windows support said to. Nothing thus far has worked. It has only done this for the past two days, and neither of the issues happened when I still used win 7, and only occured after I updated to win 10 because my proccessor doesn't support win 7. Someone happen to have a solution to this very annoying issue?

dalchina · 22 Aug 2019

It has only done this for the past two days

Hi, when did you upgrade to Win 10? I.e. was your PC working with Win 10 installed?

What happened 2 days ago - e.g. did you receive a Windows or driver update?

Have a look at your Update History. Also scroll to the bottom to see driver updates.

I've tried updating, and rolling back my driver updates

However what you've done here may mean the relevant period is no longer available....

Similarly do you have a relevant System Restore point you might use?

Do you use disk imaging routinely? We so often recommend this, e.g. Macrium Reflect (free) + external storage for image files. If you have such an image, you could quickly and easily restore that image.

Please complete your system specs- What is the make and model of your PC? Roughly how old is it?
For which edition of Windows are the latest drivers available?
What is your Windows build? Windows key+r, winver
Is your BIOS up to date?

Basically, my keyboard has a button on it that makes it light up.

Is this reliant on utilities supplied by your manufacturer?
It may be there is now an incompatibility between these and Win 10.. consider uninstalling such utilities to check the effect on sound.

If you monitor your task manager, do you notice anything when your sound cuts out?

Try a clean boot. Does the same thing happen?