Hello all,

Long time lurker first time poster. I'll get to the point. I built a new gaming PC from the ground up. After completing the build and installing a fresh copy of Windows 10 and all the latest drivers for my board from MSI, the first thing I realized is the MIC does not work. The front ports of the case for headset/mic split or the back mic port, neither have volume but both detect mic plugged in.

I have read through many threads here and tried many variations of drivers to resolve my issue, none have worked thus far. I have seen tons of reviews with new z390 boards where sound seems to be an issue regardless of maker.

I have an official ticket open with MSI and they have gone dark and no longer reply. I have already replaced the motherboard once and they simply want to RMA this instead of admit its a driver issue on their end.

MEG Z390 ACE (MS-7B12)
Windows 10 Version 1903 Build 18362.295
Realtek Semiconductor Corp - 7/30/2019 - 6.0.8765.1
Realtek Audio Console UI version 1.4.187.0 - MSI
Nahimic 1.3.2

All headsets test fine in other PCs, laptops or consoles. Much appreciated if resolution can come from here as opposed to a company that cares less about supporting their product.