Audio buzzing/pop


  1. Posts : 12
    Windows 10
       #1

    Audio buzzing/pop


    Hi I have had a problem for a long time. Every once in a while when I listen to music or watch video, the sound is buzzing / pop. I updated the drivers, the bios, I performed a clean installation but nothing has changed. How can I solve it? I did a test with latency mon and this is the result:
    CONCLUSION

    ____________________________________________________________________________________________________ _____

    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

    LatencyMon has been analyzing your system for 0:06:01 (h:mm:ss) on all processors.



    Code:
    _________________________________________________________________________________________________________
    
    SYSTEM INFORMATION
    
    _________________________________________________________________________________________________________
    
    Computer name:                                        DESKTOP-OK6ALBE
    
    OS version:                                           Windows 10 , 10.0, version 1903, build: 18362 (x64)
    
    Hardware:                                             HP Laptop 15-db0xxx, HP, 84AE
    
    CPU:                                                  AuthenticAMD AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 
    
    Logical processors:                                   4
    
    Processor groups:                                     1
    
    RAM:                                                  7075 MB total
    
    
    
    _________________________________________________________________________________________________________
    
    CPU SPEED
    
    _________________________________________________________________________________________________________
    
    Reported CPU speed:                                   2495 MHz
    
    
    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
    
    
    WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 
    
    
    
    
    _________________________________________________________________________________________________________
    
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    
    _________________________________________________________________________________________________________
    
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
    
    
    Highest measured interrupt to process latency (µs):   100360,30
    
    Average measured interrupt to process latency (µs):   10,384257
    
    
    Highest measured interrupt to DPC latency (µs):       100333,50
    
    Average measured interrupt to DPC latency (µs):       4,431526
    
    
    
    _________________________________________________________________________________________________________
    
     REPORTED ISRs
    
    _________________________________________________________________________________________________________
    
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
    
    
    Highest ISR routine execution time (µs):              2878,897796
    
    Driver with highest ISR routine execution time:       Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation
    
    
    Highest reported total ISR routine time (%):          0,024353
    
    Driver with highest ISR total time:                   Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation
    
    
    Total time spent in ISRs (%)                          0,024763
    
    
    ISR count (execution time <250 µs):                   42670
    
    ISR count (execution time 250-500 µs):                0
    
    ISR count (execution time 500-999 µs):                1
    
    ISR count (execution time 1000-1999 µs):              1
    
    ISR count (execution time 2000-3999 µs):              2
    
    ISR count (execution time >=4000 µs):                 0
    
    
    
    _________________________________________________________________________________________________________
    
    REPORTED DPCs
    
    _________________________________________________________________________________________________________
    
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
    
    
    Highest DPC routine execution time (µs):              100370,170341
    
    Driver with highest DPC routine execution time:       ndis.sys - NDIS (Network Driver Interface Specification), Microsoft Corporation
    
    
    Highest reported total DPC routine time (%):          0,141570
    
    Driver with highest DPC total execution time:         dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
    
    
    Total time spent in DPCs (%)                          0,498228
    
    
    DPC count (execution time <250 µs):                   594039
    
    DPC count (execution time 250-500 µs):                0
    
    DPC count (execution time 500-999 µs):                4571
    
    DPC count (execution time 1000-1999 µs):              74
    
    DPC count (execution time 2000-3999 µs):              8
    
    DPC count (execution time >=4000 µs):                 0
    
    
    
    _________________________________________________________________________________________________________
    
     REPORTED HARD PAGEFAULTS
    
    _________________________________________________________________________________________________________
    
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
    
    
    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
    
    
    Process with highest pagefault count:                 radeonsettings.exe
    
    
    Total number of hard pagefaults                       3709
    
    Hard pagefault count of hardest hit process:          1090
    
    Number of processes hit:                              44
    
    
    
    _________________________________________________________________________________________________________
    
     PER CPU DATA
    
    _________________________________________________________________________________________________________
    
    CPU 0 Interrupt cycle time (s):                       15,414025
    
    CPU 0 ISR highest execution time (µs):                2878,897796
    
    CPU 0 ISR total execution time (s):                   0,325898
    
    CPU 0 ISR count:                                      34582
    
    CPU 0 DPC highest execution time (µs):                100370,170341
    
    CPU 0 DPC total execution time (s):                   6,042036
    
    CPU 0 DPC count:                                      558183
    
    _________________________________________________________________________________________________________
    
    CPU 1 Interrupt cycle time (s):                       4,008739
    
    CPU 1 ISR highest execution time (µs):                56,112224
    
    CPU 1 ISR total execution time (s):                   0,011947
    
    CPU 1 ISR count:                                      2124
    
    CPU 1 DPC highest execution time (µs):                1408,086172
    
    CPU 1 DPC total execution time (s):                   0,725854
    
    CPU 1 DPC count:                                      17536
    
    _________________________________________________________________________________________________________
    
    CPU 2 Interrupt cycle time (s):                       2,825645
    
    CPU 2 ISR highest execution time (µs):                200,551102
    
    CPU 2 ISR total execution time (s):                   0,008168
    
    CPU 2 ISR count:                                      1437
    
    CPU 2 DPC highest execution time (µs):                2438,937876
    
    CPU 2 DPC total execution time (s):                   0,258485
    
    CPU 2 DPC count:                                      12974
    
    _________________________________________________________________________________________________________
    
    CPU 3 Interrupt cycle time (s):                       2,610954
    
    CPU 3 ISR highest execution time (µs):                29,288577
    
    CPU 3 ISR total execution time (s):                   0,011572
    
    CPU 3 ISR count:                                      4531
    
    CPU 3 DPC highest execution time (µs):                829,408818
    
    CPU 3 DPC total execution time (s):                   0,168334
    
    CPU 3 DPC count:                                      10000
    
    _________________________________________________________________________________________________________
    Last edited by Brink; 24 Jul 2019 at 14:33. Reason: code box
      My Computer


  2. Posts : 113
    10 64bit Version 1909
       #2

    Are you overclocking your system?
      My Computers


  3. Posts : 12
    Windows 10
    Thread Starter
       #3

    What does it mean?
      My Computer


  4. Posts : 113
    10 64bit Version 1909
       #4

    your CPU says 2200 but the information says 2495 Mhz
      My Computers


  5. Posts : 12
    Windows 10
    Thread Starter
       #5

    https://www.amd.com/en/products/apu/amd-ryzen-3-2200u the base clock Is 2500mhz
    Last edited by Walnick; 28 Jul 2019 at 06:42.
      My Computer


  6. Posts : 685
    Windows 10 Pro 64-bit
       #6

    Shot in the dark, but do you have any electrical devices near the PC/speakers? It's an overlook most do. Anything that uses power, and gives off any type of electrical current (light, charger, printer, phone (land or cell), etc.) can cause the symptoms you described.
      My Computer


  7. Posts : 12
    Windows 10
    Thread Starter
       #7

    Bobby Phoenix said:
    Shot in the dark, but do you have any electrical devices near the PC/speakers? It's an overlook most do. Anything that uses power, and gives off any type of electrical current (light, charger, printer, phone (land or cell), etc.) can cause the symptoms you described.
    Yes, i have electrical devices near the PC. Why should It cause the symptom?
      My Computer


  8. Posts : 685
    Windows 10 Pro 64-bit
       #8

    Walnick said:
    Yes, i have electrical devices near the PC. Why should It cause the symptom?
    The PC/speaker's shielding may not be enough to block interference from what's near it. You can try moving things away (about two feet should do), and see if it ever happens again.
      My Computer


  9. Posts : 12
    Windows 10
    Thread Starter
       #9

    I tried to install the driver "Card Realtek RTL8821CE 802.11ac PCIe" (the second one in the photo) and the problem seems to have been solved. I don't know what driver it is, but it's written "driver provider" Microsoft and "digital signer" Microsoft Windows. Does anyone know what the driver is? Sorry i'm italian so Windows is in italian
    Audio buzzing/pop-wifi.png
    Audio buzzing/pop-wifi-2.png
      My Computer


 

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