had to swap monitor to old DVI monitor but cant get any sound

What you are doing is about all that you can do.

Sadly it may take a complete new "Clean" install to get it back. I recall another user had a similar problem with a device not being recognized by Win 10 and they did the install to get it back. That is a drastic move but something to consider. If you have a spare disc drive (or SSD) that you can use, disconnect your regular OS drive and connect the spare and try the clean install and see what happens.

You can create an install USB flash drive, using the Windows Media Creation tool.
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

Ermm... See post 1 it's a Gigabyte board, not the one in My Computer ;o)

Note only option on that board is to enable or disable Audio.


Bit of a long shot but looks as if that board should auto detect. Anything still plugged into the HDMI port? If so remove it.

Another thought, view hidden devices in Device manager and see if the drivers are hidden and possibly disabled?

fireberd said:

What you are doing is about all that you can do.

Sadly it may take a complete new "Clean" install to get it back. I recall another user had a similar problem with a device not being recognized by Win 10 and they did the install to get it back. That is a drastic move but something to consider. If you have a spare disc drive (or SSD) that you can use, disconnect your regular OS drive and connect the spare and try the clean install and see what happens.

You can create an install USB flash drive, using the Windows Media Creation tool.
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

Yes I believe you may be right. Can do it but will be a long job!

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clam1952 said:

Ermm... See post 1 it's a Gigabyte board, not the one in My Computer ;o)

Note only option on that board is to enable or disable Audio.


Bit of a long shot but looks as if that board should auto detect. Anything still plugged into the HDMI port? If so remove it.

Another thought, view hidden devices in Device manager and see if the drivers are hidden and possibly disabled?

No HDMI cable plugged in.
looked at hidden devices (didn't know about that!)
Got some hidden microsoft stuff uninstalled microsoft audio
and refresh device manager but it didn't install itself ?

You don't have to completely reinstall everything. Just do a Win 10 install on a (temporary) spare drive, nothing else. If the regular PC audio returns with that install you know what the problem is and what it will take. If the PC audio does not return with the Win 10 install then the problem is most likely hardware (motherboard).

Thanks I will try that

Its been 6 days since the last post. Any update?

sorry not had enough time to try it yet. in the mean time I bought a cheap usb sound card and that is running my headphones for now.