External Notebook speakers do not work anymore


  1. Posts : 175
    Windows 10 Version 6.2 (Build 9200) Home, 64bit
       #1

    External Notebook speakers do not work anymore


    Since the last update or so to my external Bose speakers plugged in in the ear phones output in the Acer Aspire E 15 (Acer E5-573) do not work anymore. The ear phones do work.

    I have deinstalled and reinstalled the Audio_Realtek_6.0.1.7553_W10x64_A from here
    Produkt-Support
    Without success.
    After deinstalling the driver and restarting the Notebook the hum of the spekers before now was gone and there was a new, third item in the Sound window for the ear phones, if I remember it correctly. After installing the above driver again and restarting the Notebook it has disappeared and the hum was sounding again:
    .

    What can I do to make the active speakres work again?
      My ComputerSystem Spec

  2.    #2

    Your Default Audio output is VSX-830 which is for audio out of an HDMI cable to your TV. Right Click lautsprecher Realtech Audio and make it as Default
      My ComputerSystem Spec


  3. Posts : 175
    Windows 10 Version 6.2 (Build 9200) Home, 64bit
    Thread Starter
       #3

    Thank you. Yes, would be very easy, but it does not work.

    When I plug in the ear phones or some time ago the speakers they automatically start(ed) sounding.
      My ComputerSystem Spec


  4. Posts : 507
    Windows 7 Home Premium x64
       #4

    that v6.0.1.7553 driver is old. win10 may silently/quietly update the realtek audio driver to a newer version

    I happen to find a newer driver from Acer though it's for a vastly different model - v6.0.1.8555.
    try that one and see if it works.
      My ComputersSystem Spec


  5. Posts : 175
    Windows 10 Version 6.2 (Build 9200) Home, 64bit
    Thread Starter
       #5

    win10 may silently/quietly update the realtek audio driver to a newer version
    How could I check whether Win has installed a new one?

    Thank you very much for the link. Is there any risk of trying this driver? Because it is for a different model?
      My ComputerSystem Spec


 

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