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No sound using Nero after Windows 10 Upgrade
We record H.264 media files using Black Magic Media Express software and then edit it using Nero 15 software. We recently upgraded our laptops and the new ones have Windows 10. We also upgraded the operating system on the computer that hosts the Nero 15 software to Windows 10. Since the upgrade we can play the new files using a media player and we have picture and sound. If we bring the file into Nero we do not have sound. If we bring an older file, recorded before the laptop, Windows 10 upgrade, into Nero 15 it plays picture but no sound. Any suggestions? Thanks