Bluetooth Audio Device will not be removed and will not connect


  1. Posts : 2
    Windows 10
       #1

    Bluetooth Audio Device will not be removed and will not connect


    I have a set of bluetooth speakers connected to the Nobsound 10-G Bluetooth device and for the past 6 months or so its worked fine. Two nights ago I put my laptop to sleep and occasionally the device has a strange issue where everything wakes up except the screen so i have to turn it off and on again. This happens every once in a while so it wasn't a big deal until i realized the bluetooth wasn't connecting.

    The issue is as such: In Bluetooth settings the device shows up as Paired. If i click it to connect, it says connecting then flashes the word connected before immediately going back to saying paired. The Bluetooth speakers do not respond at all to this. If i remove the device in an attempt to re-Pair it, the device does not show up in searches. I have unplugged the Bluetooth device and everything, but it never shows up.

    However, if i turn Bluetooth searching off and on again. The device immediately shows up again as paired.
    And if i remove the device completely from device manager and the control panel, it even sets up the device on its own.

    Note that this happens even if the Bluetooth device i'm trying to pair with is off, or unplugged or vise versa. No matter what i do, the device will not properly be removed. I've gone into the Device manager, and removed everything. I uninstalled the bluetooth drivers and reinstalled them, i even did a registry edit in Windows NT to rollback the version to 6.2 in hopes that it would help. Nothing changed.

    I did notice that if i click connect while the device is unplugged or off, it says that Windows could not connect. So when i'm trying to connect, it can tell that the device is off, but for whatever reason windows refuses to fully remove the device.

    I'm on windows 10, using a Razer Blade Stealth from 2016.

    Here's an image illustrating the problem.Bluetooth Audio Device will not be removed and will not connect-help.png
    Last edited by imbreakingdown; 22 Jan 2019 at 14:42.
      My Computer


  2. Posts : 2
    Windows 10
    Thread Starter
       #2

    From user Xzion. I finally found the answer after some more digging. In case anyone else finds this when searching for help.
    This problem is the cause of something wrong with Killer Wireless Adapters as far as i can tell that is the only common connection between me and the others i've seen with this issue.

    Solution that worked for me after much, much unsuccessful internet trawling and one system restore:
    - Download this 7 year old command line bluetooth toolset: Bluetooth command line tools - work with bluetooth from the command line
    - Install it, make sure you enable the option to "Add Bluetooth Command Line Tools directory to path"
    - Open Powershell
    - Put your device that isn't working properly into pairing mode
    WARNING: THE FOLLOWING COMMAND WILL UNPAIR ALL BLUETOOTH DEVICES
    - type in "btpair -u"
    - Boom, all of a sudden Windows asks me if I want to allow pairing to my device that isn't working
    - Hit yes, successfully connected again
    - Cry tears of joy
      My Computer


 

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