Unable to record audio (streaming or otherwise) in Win 10 pro

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  1. Posts : 2
    Windows 10 pro
       #1

    Unable to record audio (streaming or otherwise) in Win 10 pro


    Hello everyone! Ok, I'm about at my wits end here and hopefully someone here can help me out. I am currently unable to record any audio - either streaming from the internet or from any audio / video player. The OS on my Dell Optiplex 980 is Win 10 pro. I have done quite a bit of searching on the net on how to resolve this issue - I even updated the NVIDIA audio drivers - but I'm still faced with the same problem. One of the results of my search led me to this site. Here's the thread that highlights the issue:

    Sound Recorder not recording sound from Internet after 10 upgrade - Windows 10 Forums

    I read that thread and was like, "Yes! This is exactly the same problem I'm having." Now, I've done just about everything I can think of, but apparently I'm still not hitting the mark. When I bring up the Sound box and look at the Recording tab I see Microphone listed twice. I have even done the right click and nothing there is hidden. I would post screen shots so I could illustrate what I'm seeing (in device manager, sounds, etc), but apparently I'm not able to. Any ideas on what the issue might be?
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  2. Fabler2's Avatar
    Posts : 2,952
    Windows 10 preview 64-bit Home
       #2

    4K Download | Free and useful applications for PC, macOS and Linux might help. Free version will convert audio to MP3. As for recording streaming I don't know. Possibly an older version of Atubecatcher would work. Caveat with ATC is it comes with pups in the installer. 4K doesn't. I don't have stereo mix available in audio driver.
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  3. Callender's Avatar
    Posts : 4,075
    N/A
       #3

    You can try this:

    Stereo Mix no longer appears. - Windows 10 Forums

    FYI: When recording streaming audio you need to select VB Cable from sound icon in system tray. Otherwise revert to speakers.

    Unable to record audio (streaming or otherwise) in Win 10 pro-sound-device.jpg

    You also need to configure your sound capture software.


    Unable to record audio (streaming or otherwise) in Win 10 pro-sound-recording-software.jpg
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  4. fireberd's Avatar
    Posts : 2,296
    Win 10 Pro, 20H2
       #4

    The Optiplex 980 is a relatively old PC and not supported for Win 10 by Dell. Thus you may be limited to, I suspect, the generic, basic function Windows installed "High Definition Audio" Codec (driver). This does not have the needed Stereo Mix to be able to record streaming audio. Thus the suggested alternative of buying the Virtual Audio Cable program will be needed, or buy a USB connected sound "card" that is Win 10 compatible and offers Stereo Mix.
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  5. Callender's Avatar
    Posts : 4,075
    N/A
       #5

    fireberd said:
    Thus the suggested alternative of buying the Virtual Audio Cable program will be needed
    It's free.
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  6. Farvatten's Avatar
    Posts : 644
    Windows 10 Pro 64bit 20H2 19042.928
       #6

    One of the solutions I've used before is a splitter cable off the stereo out that gets pumped back into the microphone jack if that still appears in your audio input options.
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  7. Posts : 2
    Windows 10 pro
    Thread Starter
       #7

    Everyone - you're all stars! Thanks for your replies on this and educating me as to why I'm having this issue and what I can do to solve it.
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  8. fireberd's Avatar
    Posts : 2,296
    Win 10 Pro, 20H2
       #8

    It's free.
    Great. Eliminates the software cost.

    The mic jack is not stereo, its mono so running the stereo output to a mic only gets one channel. However, if there is a "Line In" it is stereo.
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  9. Bree's Avatar
    Posts : 18,653
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #9

    I use Audacity with the WASAPI Loopback, as described by the How-To Geek here...


    How-To Geek | How to Record the Sound Coming From Your PC (Even Without Stereo Mix)
      My Computers

  10. Edwin's Avatar
    Posts : 17,063
    Windows 10
       #10

    Moo0 Audio Recorder ...

    Simple, smart and lite..., any PC sound, lots of options...

    Unable to record audio (streaming or otherwise) in Win 10 pro-001533.png

    SoundRecorder.exe is no longer available in Windows 10...

    Unable to record audio (streaming or otherwise) in Win 10 pro-001535.png
      My Computer


 
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