New
#21
I did as you instructed but unfortunately I lost completely all sound having reset the Realtek drivers. Neither the speakers nor the headset are detected anywhere. Any other ideas?
PS: A bit later I ran troubleshooting just to see if Windows will find the problem, and here is what it got:
Basically, it confirms that there is an issue with the Realtek Audio driver but it does not give an option to solve it.