Facebook messenger won't access camera or microphone

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  1. Caledon Ken's Avatar
    Posts : 24,170
    Windows 10 Pro x64 Version 2004
       #11

    In the lower right corner of Facebook do you have a gear shaped icon called options?

    If you click on that do you get an options to "Turn Off Video / Voice Calls" ?
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  2. Posts : 9
    windows 10
    Thread Starter
       #12

    Yes, I do.
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  3. Posts : 9
    windows 10
    Thread Starter
       #13

    Facebook messenger won't access camera or microphone-facebook-2.png
    Attached Thumbnails Attached Thumbnails Facebook messenger won't access camera or microphone-facebook.png  
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  4. Caledon Ken's Avatar
    Posts : 24,170
    Windows 10 Pro x64 Version 2004
       #14

    Sort of a long shot then.

    I would trash that facebook entry in chrome.

    I would click "Turn them off" in the Facebook options.

    Then Log out of Facebook, close browser, log in, Turn on and try. Chrome should ask you again.
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  5. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #15

    Check your Bios. It is telling you in that post, that it is a hardware not software issue.
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  6. Posts : 9
    windows 10
    Thread Starter
       #16

    Facebook messenger won't access camera or microphone-bios.png
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  7. Caledon Ken's Avatar
    Posts : 24,170
    Windows 10 Pro x64 Version 2004
       #17

    Given that your camera works in Skype this is not a hardware issue.

    Did you try the suggestions I provided a couple of post ago.
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  8. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #18

    bbuchler2018 said:
    Facebook messenger won't access camera or microphone-bios.png
    Do not need that screenshot. You need to physically boot into the bios when you power on the machine and check to see if there are settings to disable the mic and camera.
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  9. Posts : 9
    windows 10
    Thread Starter
       #19

    What would those settings look like?
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  10. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #20

    bbuchler2018 said:
    What would those settings look like?
    It is your machine, you need to find out. Google is your friend.
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