Windows Audio Device Graph Isolation stopped working

For weird reasons, audiodg.exe keeps stopped working. Could not find out as why it happened. I'm having a hard freeze issue also when gaming, and after a hard reset back to desktop and checked the reliability monitor, seemed that when I hard freeze, audiodg.exe stopped working. Not entirely sure whether it's related or not because there were some minority instances where audiodg crashed but the pc did not hard freeze based on reliability monitor.

Everything was ok until it hard freeze, when it freezes. There is no audio at all, there was image from the last moment, no response from mouse and keyboard including caps and num lock. The fan was still spinning though. Is this a sign of audio hardware failure? or faulty audio hardware?

Can audiodg crash really hard freeze my laptop? I'd checked online for solutions but all of them are related to no sound when audiodg crashes. And everytime it's the same fault module name...

Things I'd done so far:
chkdsk, DISM scanhealth, sfc/scannow, reinstalled audio drivers, updated all drivers....
RMA the new laptop 3 times for motherboard replacement twice, internel DC-cable and wireless card replacement plus full formatting, reinstalled windows and all sorts of test, including benchmark and stress test in order to fix the freezing issue but still can't fix it.

I do not want to sent it back for RMA again because I believed they can't identify the problem and address the issue properly. And everytime I'll have to reinstall everything from scratch...plus unable to use my laptop. Been in the service centre for 2 months plus and barely have a chance to use the laptop. Asus refused to replace it for me also....Really appreciate any help cause I'd no one else to turn to.

ASUS FX504GM
i7-8750H 2.20Ghz
GTX 1060 6GB
16GB RAM

This is the technical details text file: Windows Audio Device Graph Isolation.txt

By the way, there's no Enhancement tab under Speakers Properties so, that shouldn't be the cause audiodg.exe crashing...

Can be caused by Steam (Valve) running in background with chat sound notifications enabled:https://steamcommunity.com/groups/St...1715730728002/

For me the task crash (no hard freezes) was:

Percorso dell'applicazione che ha generato l'errore: C:\Windows\System32\audiodg.exeFirma del problema
Nome evento problema: APPCRASH
Nome applicazione: AUDIODG.EXE
Versione applicazione: 10.0.17763.348
Timestamp applicazione: a0a39b52
Nome modulo con errori: NAHIMICV3apo.dll
Versione modulo con errori: 10.0.10011.16384
Timestamp modulo con errori: 595e4369
Codice eccezione: c0000005
Offset eccezione: 0000000000379f91
Versione SO: 10.0.17763.2.0.0.768.101
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 1719
Ulteriori informazioni 2: 171906201cee33643617b65633af2a8b
Ulteriori informazioni 3: 4351
Ulteriori informazioni 4: 435129bf1cb69277ef6da28be34d3011

WORKAROUND (since Steam devs are unable to fix this problem):
Disable all sound notifications in Steam, and the random daily crashes of 'audiodg.exe' should disappear, especially if you use audio enhancers like Nahimic etc (very common on gaming laptops for example). It worked for me, so give it a try.

hexaae said:

cut...Disable all sound notifications in Steam, and the random daily crashes of 'audiodg.exe' should disappear, especially if you use audio enhancers like Nahimic etc (very common on gaming laptops for example). It worked for me, so give it a try.

I don't have Steam in my computer so this error is unrelated to Steam.
I blame Realtek/Nahimic not being able to deliver proper software. Programming is not for everyone...

snickie said:

I don't have Steam in my computer so this error is unrelated to Steam.
I blame Realtek/Nahimic not being able to deliver proper software. Programming is not for everyone...

Yeah. Even if I removed Steam sounds I still randomly (and rarely at least) have the usual audiodg.exe crashes caused by crappy NAHIMICV3apo.dll... I'm considering to uninstall all this preinstalled crap and buy Dolby Atmos on MS Store… could be a good solution keeping nice spatial and surround sounds done right. I'm not sure it supports also Realtek driven speakers of this gaming laptop though.