Audio problem


  1. FernNZ
    Posts : 30
    Windows 10
       New #1

    Audio problem


    I haven't been able to hear any sounds from the likes of Youtube or a programme which I installed, Application Soft ware, Sound Organiser 2,which came with an ICD Recorder I bought.
    However The speakers in my computer were working at this time.
    I was advised to 'troubleshoot' the problem (audio, sounds) & this is a notice that appeared.

    Device HDAUDIO\FUNC_01&VEN_111D&DEV_76C7&SUBSYS_103C2AB6&REV_1001\4&3471808a&0&0001 requires further installation.

    It was suggested that I install the Generic Audio Driver, since then I have no sound in the speakers, I want to uninstall the generic audio driver but it is only showing up in 'troubleshooting' with a little yellow triangle & exclamation mark. I can't hear any sound when testing the current driver.
    Where do I find it to uninstall?
    Help appreciated, thanks.
      My Computer
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  3. Eddie Doc
    Posts : 347
    Windows 10 Home Version 21H1 OS Build 19045.2130
       New #2

    Have a look in the Device Manager (via Control Panel, and run as administrator). If you can see the driver there, you should be able to uninstall. Then restart.
      My Computer
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  4. FernNZ
    Posts : 30
    Windows 10
    Thread Starter
       New #3

    Thanks for that, but I can't see the driver there.
      My Computer
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  6. Eddie Doc
    Posts : 347
    Windows 10 Home Version 21H1 OS Build 19045.2130
       New #4

    Try looking here
    Audio problem-image.png
    Right click on your audio device, then click properties, then click the driver tab - you should see an option to uninstall the device. After you restart, windows should download and install the correct driver for your device.
    That is my understanding of how it should work anyway.
    Last edited by Eddie Doc; 23 Sep 2018 at 21:31.
      My Computer
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  7. xTL
    Posts : 396
    Windows 10 Pro 64-Bit
       New #5

    Hi FernNZ

    What motherboard do you have?
    Easist would be to go to the motherboard manufacturers site and download sound drivers then install them.
      My Computer
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