Audio not working with Realtek Drivers


  1. Posts : 3
    Windows 10 Pro
       #1

    Audio not working with Realtek Drivers


    About a week ago, I discovered that the audio on my PC wasn't working. My speakers have a volume knob and I keep them turned off 90% of the time so I don't know how long this has actually been a problem, but I actually discovered it last week when I tried to turn my speakers on and no sound played. First, I tried my speakers on another PC and they worked fine. I then tried another set of speakers on my PC and they did not work. My PC is custom built and the speakers are plugged into the Line Out jack on the back, which is where they have always been. I have attempted to uninstall all drivers from the device manager in the Sound, Video, and Game Controllers category. The same drivers get re-installed and the issue is not fixed. When I open the sound settings from the control panel, the Playback tab shows two enabled sound devices: Realtek Digital Output and Realtek Digital Output(Optical). I have tried setting both of these as the default device and no sound will play for either of them.
    Audio not working with Realtek Drivers-sound-settings.png
    There is a "Speakers" device, which shows as not plugged in. Now, here is where it gets interesting. If I plug the speakers into the "Side", "Rear", or "C/Sub" jacks, then the "Speakers" device will show as plugged in. I can right-click the device and choose "Configure Speakers". If I choose one of the audio channels, (usually 7.1 surround), I can click on each individual speaker in the layout shown and one of them will make a sound. Which one makes the sound depends on which jack I connect it to, but it's always a speaker that I don't actually have (i.e. SR or RL). I have two speakers, so whenever I uncheck all of the optional speakers, leaving me with "L" and "R", neither of those two speakers work. I am really at a loss here. This seems like it is something that should be easy to fix, especially by uninstalling and re-installing the drivers. I am on Windows 10 Version 1803. I hope someone can provide some insight here. Thanks!
      My Computer


  2. Posts : 14
    Windows 7
       #2

    Might be there will be driver issue,so first download the sound driver that supports your motherboard then,uninstall sound driver from your pc and again install it.
      My Computer


  3. Posts : 3
    Windows 10 Pro
    Thread Starter
       #3

    I have also tried that to no avail. I uninstalled all drivers from the device manager and then installed the driver from the disk that came with my motherboard. It simply re-installed the Realtek driver and NVIDIA driver. As before, I have the same two Realtek devices to choose from and neither of them work. As far as the NVIDIA driver, that is for the HDMI ports. When I right-click the sound Icon in the bottom right corner of my screen and click Troubleshoot Sound Problems, this is what comes up (suggesting NVIDIA is for HDMI).

    Audio not working with Realtek Drivers-installed-sound-drivers.png
    Audio not working with Realtek Drivers-troubleshoot-sound.png
      My Computer


  4. Posts : 3
    Windows 10 Pro
    Thread Starter
       #4

    In case anyone is interested, I got this resolved. Solution is in Audio not working with Realtek Drivers on Windows 10 - Windows 10 Support
      My Computer


  5. Posts : 1
    Windows 10
       #5

    Hi I know this is an old thread but figured someone may stumble on it same way I did. Realtek audio stopped working on a new computer. I unchecked "Enable Audio Enhancements" in Speaker Properties on advanced tab and sound started working again. Hope this helps someone.
      My Computer


 

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