Problems with USB audio and video devices


  1. Posts : 2
    Windows 10 Home
       #1

    Problems with USB audio and video devices


    Hi,
    installed Windows 10 on my new system (my first Win 10 install). So far so good, but having issues with UBS audio and video devices. More specifically,
    - my Trust webcam (with integrated microphone) does not work: it is recognised by the system, but neither webcam nor mic work. No error messages and drivers appear up to date.
    - mic of my USB ISY headset also does not work, although I have sound in coming from the headphones. Brought another headset by Logitech (for which compatibility with Win 10 is clearly stated), but same result: have sound but mic does not work.

    All devices work under Windows 10. I have googled around and tried all the obvious things, like checking sound setting and driver status. Before adventuring with more advanced "fixes" proposed on internet, though of stopping by and asking on this forum. Any tips /suggestions how to fix or at least diagnose the issue.

    Thanks!
      My Computer


  2. Posts : 27,660
    Windows 10 Pro x64 Version 21H1
       #2

    Hi vic76. Welcome to the TenForums @vic76

    Have you looked at the Realtek Sound manager. Usually their is an icon is systray. Pretty sure sound issues start there.

    Not sure why webcam video doesn't work, maybe in some strange manner Realtek is misidentifying it.


    Ken
      My Computer


  3. Posts : 2
    Windows 10 Home
    Thread Starter
       #3

    Thanks, Ken. Will have a look in Realtek.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:40.
Find Us




Windows 10 Forums