Windows 10: Download/Install button missing in Windows Store Solved

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  1.    25 Nov 2017 #1

    Download/Install button missing in Windows Store


    This problem was brought up a couple of years ago, and apparently resolve in a Windows update. However, I just picked up a new HP notebook yesterday. After spending the day scratching the surface on installing software, I went to the Windows Store, and found that the download (or Get)/Install buttons were not there. I have two other Windows 10 computers, one with Win 10 1703, and one with 1709. The store is fine on both of them. The new one is on 1703.

    I've tried previously posted suggestion, wsreset, troubleshooter, checking the date and time, and non of those work.

    Help!
      My ComputerSystem Spec


  2. Posts : 27,262
    64-bit Windows 10 Pro build 17604
       25 Nov 2017 #2

    Hello Jeff,

    Did you already check in the 3 dots menu for the "Downloads and updates" option to then see "Get updates" there?

    Check for App Updates in Windows 10 Store Apps Features Tutorials
      My ComputersSystem Spec

  3.    25 Nov 2017 #3

    The Get Updates button updates apps that are already installed. I'm set up for automatic updates, but I pressed it anyway just because you suggested it. My problem is the missing Get - Install - Launch button.
      My ComputerSystem Spec


  4. Posts : 27,262
    64-bit Windows 10 Pro build 17604
       25 Nov 2017 #4

    I was hoping that you may have had an update for the Store to sort it for you.

    A repair install is a bit drastic, but it should normally fix this for you without losing anything.

    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials
      My ComputersSystem Spec

  5.    25 Nov 2017 #5

    There is a tech at Microsoft remotely working on it as I type. I'll let you know what happens. I'm kind of thinking that an update to 1709 might work, but I'm holding off on that.
      My ComputerSystem Spec

  6.    25 Nov 2017 #6

    Well, he just started the 1709 update. I put that on my tablet last week, and it ran for hours. He's got me on mute, so I can't say anything.
      My ComputerSystem Spec

  7.    25 Nov 2017 #7

    He said he couldn't stay on the line while this thing ran all night. He thinks it will work, and I think it has a chance, so we'll see. I'll get back to you.
      My ComputerSystem Spec


  8. Posts : 27,262
    64-bit Windows 10 Pro build 17604
       25 Nov 2017 #8

    Fingers crossed.
      My ComputersSystem Spec

  9.    25 Nov 2017 #9

    The update just completed. I'm on 1709 now, but no joy with the Store problem. It's the same :-(
      My ComputerSystem Spec

  10.    26 Nov 2017 #10

    Are you signed in with an MS account ?
      My ComputersSystem Spec


 
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