Windows 10: Cannot open apps after 1703 update

  1.    17 Nov 2017 #1

    Cannot open apps after 1703 update


    Cannot open a couple of apps following the recent update (1703). Error message: Exception from secondary thread - app will terminate.

    Any idea how to get around this? Thanks!
      My ComputerSystem Spec

  2.    17 Nov 2017 #2

    Hi, could you be more specific, please? To which programs are you referring?

    Are they traditionally installed programs, or universal apps from the Store?

    And just to be sure, could you post your exact Windows version?
    (Windows key + R, winver)
    (Build 1709 is the current Windows build)

    Thanks.
      My ComputerSystem Spec

  3.    17 Nov 2017 #3

    Ver 1703. Build 15063.674

    The software that's consistently having this problem is Nagarsoft Direct Access, a text expander utility I've been using for years.
      My ComputerSystem Spec

  4.    17 Nov 2017 #4

    Click image for larger version. 

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    (See my specs below).

    Just installed it- it's one of those annoying sites that doesn't accept certain email addresses. Of two different ones, one was rejected, another was ignored, and the 3rd one got a response.

    Suggest you make sure you have the current version, and look at your Reliability History if you do to see if that tells you anything useful.

    (The version no. is shown above)

    I think I noted it uses .NET framework...
      My ComputerSystem Spec

  5.    17 Nov 2017 #5

    Tried Phrase Expander a while back, didn't much care for it (though I don't recall exactly why). Sure would like to stay with Direct Access if possible, but apparently there's something in Win ver 1703 that's conflicting with it?
      My ComputerSystem Spec

  6.    17 Nov 2017 #6

    Do you have a URL? That's what came up when I searched.
      My ComputerSystem Spec

  7.    17 Nov 2017 #7

    No URL from the developer, but it's available here - Direct Access - Download (I'm using ver 2.8)
      My ComputerSystem Spec

  8.    17 Nov 2017 #8

    Ok, so that link shows that older version is for XP and has been replaced.

    However v2.8
    Download Free Direct Access, Direct Access 2.8.0.0 Download
    is stated as for Win 10... maybe..

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    well- it runs (32 bit version 2.8 which I found on line)

    Direct Access Download - Automation program for Windows
    v4

    Have you tried uninstalling, reinstalling it?
      My ComputerSystem Spec

  9.    18 Nov 2017 #9

    Excellent idea to try reinstalling it, thx! Seems to have worked so far...
      My ComputerSystem Spec

  10.    18 Nov 2017 #10

      My ComputerSystem Spec


 

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