Cannot open apps after 1703 update


  1. Posts : 30
    Win 10
       #1

    Cannot open apps after 1703 update


    Cannot open a couple of apps following the recent update (1703). Error message: Exception from secondary thread - app will terminate.

    Any idea how to get around this? Thanks!
      My Computer


  2. Posts : 42,738
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, could you be more specific, please? To which programs are you referring?

    Are they traditionally installed programs, or universal apps from the Store?

    And just to be sure, could you post your exact Windows version?
    (Windows key + R, winver)
    (Build 1709 is the current Windows build)

    Thanks.
      My Computers


  3. Posts : 30
    Win 10
    Thread Starter
       #3

    Ver 1703. Build 15063.674

    The software that's consistently having this problem is Nagarsoft Direct Access, a text expander utility I've been using for years.
      My Computer


  4. Posts : 42,738
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Cannot open apps after 1703 update-1.jpg

    (See my specs below).

    Just installed it- it's one of those annoying sites that doesn't accept certain email addresses. Of two different ones, one was rejected, another was ignored, and the 3rd one got a response.

    Suggest you make sure you have the current version, and look at your Reliability History if you do to see if that tells you anything useful.

    (The version no. is shown above)

    I think I noted it uses .NET framework...
      My Computers


  5. Posts : 30
    Win 10
    Thread Starter
       #5

    Tried Phrase Expander a while back, didn't much care for it (though I don't recall exactly why). Sure would like to stay with Direct Access if possible, but apparently there's something in Win ver 1703 that's conflicting with it?
      My Computer


  6. Posts : 42,738
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Do you have a URL? That's what came up when I searched.
      My Computers


  7. Posts : 30
    Win 10
    Thread Starter
       #7

    No URL from the developer, but it's available here - Direct Access - Download (I'm using ver 2.8)
      My Computer


  8. Posts : 42,738
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    Ok, so that link shows that older version is for XP and has been replaced.

    However v2.8
    Download Free Direct Access, Direct Access 2.8.0.0 Download
    is stated as for Win 10... maybe..

    Cannot open apps after 1703 update-1.jpg
    well- it runs (32 bit version 2.8 which I found on line)

    Direct Access Download - Automation program for Windows
    v4

    Have you tried uninstalling, reinstalling it?
      My Computers


  9. Posts : 30
    Win 10
    Thread Starter
       #9

    Excellent idea to try reinstalling it, thx! Seems to have worked so far...
      My Computer


  10. Posts : 42,738
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:06.
Find Us




Windows 10 Forums