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  1.    1 Week Ago #1
    Join Date : Dec 2015
    Posts : 13
    Windows 10

    Unable to install anything due to possible admin perms problem


    For some reason for the past few weeks I've been unable to install any software. The usual administrator window comes up asking me if I want to allow the applications to make changes to my computer. It then says, "To continue, enter an admin user name and password." Then it just has a "No" button at the bottom. There isn't a place to type in a username and password. If anyone has any idea as to why I would most appreciate a hand.
      My ComputerSystem Spec
  2.    1 Week Ago #2
    Join Date : Oct 2014
    New Jersey
    Posts : 1,386
    Windows 7 Pro x64 Windows 10 Pro x64

    Wow, I`ve never seen that, are you using an Admin account ?

    What happens if you right click on the program installer and choose Run as Administrator ?
      My ComputersSystem Spec
  3.    1 Week Ago #3
    Join Date : Dec 2015
    Posts : 13
    Windows 10
    Thread Starter

    Actually, I just noticed that I don't have an admin account. It appears that my one & only account is listed as a guest user for some reason.
      My ComputerSystem Spec
  4.    1 Week Ago #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,475
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by mazate View Post
    ...it just has a "No" button at the bottom..
    Quote Originally Posted by AddRAM View Post
    Wow, I`ve never seen that, are you using an Admin account ?
    I have, on all too many threads. If UAC only offers a 'No' button it means that there are no admin accounts on this PC. The usual reason for this is that the users have demoted their account a standard user thinking this would be 'safer' for browsing the web. Windows lets you remove admin rights from the only admin account without warning you this is not a good thing to do.
      My ComputersSystem Spec
  5.    1 Week Ago #5
    Join Date : Oct 2014
    New Jersey
    Posts : 1,386
    Windows 7 Pro x64 Windows 10 Pro x64

    Well, there ya go, you'll have to enable the hidden admin account to create yourself an Admin account.
      My ComputersSystem Spec
  6.    1 Week Ago #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,475
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by mazate View Post
    Actually, I just noticed that I don't have an admin account. It appears that my one & only account is listed as a guest user for some reason.
    You can enable the built in administrator account, Option Five would be the only one available to you.
    Enable or Disable Elevated Administrator account in Windows 10
      My ComputersSystem Spec
  7.    1 Week Ago #7
    Join Date : Dec 2015
    Posts : 13
    Windows 10
    Thread Starter

    I never did that so my eight year old son is the likely culprit. In any case, I do have a usb recovery drive for windows 10... I'm looking online for steps to get this resolved. Apparently I'm not the only one this has happened to.
      My ComputerSystem Spec
  8.    1 Week Ago #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,475
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by mazate View Post
    , I do have a usb recovery drive for windows 10... I'm looking online for steps to get this resolved. Apparently I'm not the only one this has happened to.
    If you have a recovery drive you can use it for Option five in the tutorial Enable or Disable Elevated Administrator account in Windows 10 then sign in as Administrator and make your account an admin again.

    (no need to look any further than TenForums )
      My ComputersSystem Spec
  9.    1 Week Ago #9
    Join Date : Dec 2015
    Posts : 13
    Windows 10
    Thread Starter

    Well.... I did it but I regret it now. I followed the steps and it did indeed setup the system admin account... but it also wiped my old user account so when it booted up it did so with just the system admin account and put my computer as though windows was just installed... all old software is there (as though it was just installed without configuration) but my pictures, videos, documents... all gone.
      My ComputerSystem Spec
  10.    1 Week Ago #10
    Join Date : Dec 2015
    Posts : 13
    Windows 10
    Thread Starter

    Ok, all may not be lost. When I go to add a new user, it opens "local users and groups manager" and I see my name there. I'm not sure how to add it though since simply double clicking the user doesn't appear to add it... I'm kind of stuck here.
      My ComputerSystem Spec

 
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