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  1.    3 Weeks Ago #11
    Join Date : Oct 2013
    Posts : 25,217
    64-bit Windows 10 Pro build 17040

    You shouldn't lose anything other than what's in the red warning box.

    You're activation will not be affected.

    If you don't use the Photos app or this context menu, then yeah I'd just remove it and forget about it. No need to try and fix something you don't use.
      My ComputersSystem Spec
  2.    3 Weeks Ago #12
    Join Date : Jul 2015
    Posts : 3,714
    10 Pro

    Quote Originally Posted by Brink View Post
    Since reinstalling and resetting the app didn't help either, it looks like you may need to do a repair install to fix this
    I'd try making a new account first. That only takes 2 minutes whereas a repair install might take more than half an hour.

    There are basically 2 things that can go wrong with Windows - the MS software (which repair install will fix) or corruption to the user profile (which it will not). For example if your TileLayerDatabase (which controls start menu) is corrupt a repair install will not fix it as it is in the users %appdata% directory.

    Try both anyway - if one doesn't work the other may...
      My ComputerSystem Spec
  3.    3 Weeks Ago #13
    Join Date : Oct 2017
    Posts : 7
    Windows 10 v1607 b14393.1770
    Thread Starter

    I don't even know if I have a Microsoft account. Or do you mean on the computer? A new admin account?

    There are other problems with my laptop so I'm still inclined to do a re-install (probably a full reinstall rather then a repair one) and starting with a fresh copy of windows
      My ComputerSystem Spec
  4.    3 Weeks Ago #14
    Join Date : Jul 2015
    Posts : 3,714
    10 Pro

    Quote Originally Posted by Bogey View Post
    I don't even know if I have a Microsoft account. Or do you mean on the computer? A new admin account?
    Yes - just make a new local account and see if it works properly or not.

    Add Local Account or Microsoft Account in Windows 10 User Accounts Tutorials

    If the new account works then just keep using it. If it doesn't then do a repair install.

    Alternatively do a repair install and if that doesn't work make a new account.
      My ComputerSystem Spec
  5.    3 Weeks Ago #15
    Join Date : Oct 2017
    Posts : 7
    Windows 10 v1607 b14393.1770
    Thread Starter

    Actually, come to think of it, my wife has her own account on this laptop and it too is experiencing the same issue. So I don't think the problem is with the account
      My ComputerSystem Spec
  6.    3 Weeks Ago #16
    Join Date : Jul 2015
    Posts : 3,714
    10 Pro

    Oh well, just thought it might be worth a try.

    Looks like a repair install then.
      My ComputerSystem Spec

 
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