problems with installing programs

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  1.    26 Oct 2017 #1

    problems with installing programs

    I tried to update my Garmin Satnav maps but could not, a sugestion was to Inport a previous saved (exported) Registry but, on trying it gave "Error Accessing Registry".

    Then I tried to open IE 11 to ask here but, nowq IE does not open.

    Luckily Firefox opened to send this.

    Can anything be done to avoid reinstalling w10 & maybe loosing some things or worst formating the WD 1tb HD & loosing all?

    Home build, Asus P5K Premium WiFi,
    Intel Core 2 Quad Pro Q6600 95W 2.4GHz, 2x2GB,
    240-pin DIMM, DDR2 EVGA GeForce 9800 GTX, WD sata 1TB, X45, Win 10 64bit.
      My ComputerSystem Spec

  2.    26 Oct 2017 #2

    1. First check your disk:
    Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
    If not, do not continue, and post back .

    2. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Post the outcome.

    3. If ok, then from an admin commmand prompt run
    and post the result (summary)

    That will give a good starting point.

    Please also advise your Windows build:
    Windows key + R, winver
      My ComputersSystem Spec

  3.    26 Oct 2017 #3

    Thanx, I guess is good. Will try the rest on restart
    Attached Thumbnails Attached Thumbnails CENTIN.JPG  
      My ComputerSystem Spec

  4.    26 Oct 2017 #4

    Sorry but after "filter current log" with chdsk, winit is OKed I only get this:- instead what is in the example, & cannot continew, do I miss something?
    Attached Thumbnails Attached Thumbnails logs.jpg  
      My ComputerSystem Spec

  5.    26 Oct 2017 #5

    Hard disk sentinel => disk is good, which is encouraging.

    Sorry, can't tell anything from that.

    Did you start chkdsk from an admin command prompt, and did your PC restart to run chkdsk?
      My ComputersSystem Spec

  6.    26 Oct 2017 #6

    Yes, started chkdsk from an admin command prompt, the PC did not start automatically, I started it but I did not run chckdsk.

    I,ll run SFC /SCANNOW now, which I did at first when trouble started.

    Verification started but will take ages.
      My ComputerSystem Spec

  7.    26 Oct 2017 #7

    OK, the result is "Windows Resource Protection didnot find any integrity violations.

    But still no IE or garmin express, the registry is bust, just found that double clicking any photo gives this error below & most important trying to inport a saved registry still gives this error.
    Attached Thumbnails Attached Thumbnails PICtrS.jpg   REG.jpg  
    Last edited by nichos; 26 Oct 2017 at 17:30.
      My ComputerSystem Spec

  8.    26 Oct 2017 #8

    When you try to import that file are you running as a standard user or as admin?
      My ComputersSystem Spec

  9.    27 Oct 2017 #9

    I think so as I am the only user but, when I click "import" in regedit it gives no option as admin or not.

    In CTRL Panel User Accounts I am the only Local account "Administrator", is this enough to import as admintr?, if not how can I do it.

    ALSO, I though of rtying a repair to see if the Registry would correct but,with other OSs when I boot with the win xxx CDR in I remember giving the option to "Repair" as well.

    Now the win 8 did not give it. Originally I had w8, then used the free w10 to upgrade & also have this on USB stick which needs "MS TOOL" to install w10, but does not have REPAIR option.
      My ComputerSystem Spec

  10.    27 Oct 2017 #10

    You could try's free repair tool - observe the appropriate initial cautious steps, then run ONLY repair 1 (reset registry permissions).

    (I think you're talking about Startup Repair - which is quite different).
    Note: Win 10 iso's are freely downloadable. The Tutorial section tells you how (search for download iso e.g. - or search for Media Creation Tool).
      My ComputersSystem Spec

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