problems with installing programs

nichos · 26 Oct 2017

I tried to update my Garmin Satnav maps but could not, a sugestion was to Inport a previous saved (exported) Registry but, on trying it gave "Error Accessing Registry".

Then I tried to open IE 11 to ask here but, nowq IE does not open.

Luckily Firefox opened to send this.

Can anything be done to avoid reinstalling w10 & maybe loosing some things or worst formating the WD 1tb HD & loosing all?

Home build, Asus P5K Premium WiFi,
Intel Core 2 Quad Pro Q6600 95W 2.4GHz, 2x2GB,
240-pin DIMM, DDR2 EVGA GeForce 9800 GTX, WD sata 1TB, X45, Win 10 64bit.

dalchina · 26 Oct 2017

Hi,
1. First check your disk:
Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
If not, do not continue, and post back .

2. Now check your file system:

From an admin command or powershell prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
or
How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
or
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Post the outcome.

3. If ok, then from an admin commmand prompt run
SFC /SCANNOW
and post the result (summary)

That will give a good starting point.

Please also advise your Windows build:
Windows key + R, winver

nichos · 26 Oct 2017

Thanx, I guess is good. Will try the rest on restart

nichos · 26 Oct 2017

Sorry but after "filter current log" with chdsk, winit is OKed I only get this:- instead what is in the example, & cannot continew, do I miss something?

dalchina · 26 Oct 2017

Hard disk sentinel => disk is good, which is encouraging.

Sorry, can't tell anything from that.

Did you start chkdsk from an admin command prompt, and did your PC restart to run chkdsk?

nichos · 26 Oct 2017

Yes, started chkdsk from an admin command prompt, the PC did not start automatically, I started it but I did not run chckdsk.

I,ll run SFC /SCANNOW now, which I did at first when trouble started.

Verification started but will take ages.

nichos · 26 Oct 2017

OK, the result is "Windows Resource Protection didnot find any integrity violations.

But still no IE or garmin express, the registry is bust, just found that double clicking any photo gives this error below & most important trying to inport a saved registry still gives this error.

dalchina · 26 Oct 2017

When you try to import that file are you running as a standard user or as admin?

nichos · 27 Oct 2017

I think so as I am the only user but, when I click "import" in regedit it gives no option as admin or not.

In CTRL Panel User Accounts I am the only Local account "Administrator", is this enough to import as admintr?, if not how can I do it.

ALSO, I though of rtying a repair to see if the Registry would correct but,with other OSs when I boot with the win xxx CDR in I remember giving the option to "Repair" as well.

Now the win 8 did not give it. Originally I had w8, then used the free w10 to upgrade & also have this on USB stick which needs "MS TOOL" to install w10, but does not have REPAIR option.

dalchina · 27 Oct 2017

You could try Tweaking.com's free repair tool - observe the appropriate initial cautious steps, then run ONLY repair 1 (reset registry permissions).

(I think you're talking about Startup Repair - which is quite different).
Note: Win 10 iso's are freely downloadable. The Tutorial section tells you how (search for download iso e.g. - or search for Media Creation Tool).