1.    3 Weeks Ago #1
    Join Date : Oct 2017
    Wellington, New Zealand
    Posts : 5
    Windows 10 Pro 10.0.16299

    Windows 10 Mail, clicking the + to add a new account doesn't work


    I open the dialogue to manage accounts and see my existing Hotmail account there. I want to add Gmail so I click the +. Nothing happens. I've tried it several times, reregistered my apps, restarted Windows all to no avail.

    Any ideas?
      My ComputerSystem Spec
  2.    3 Weeks Ago #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,969
    Windows 10 Pro Build 1703

    Hi Bunter58. Welcome to the TenForums @Bunter58

    What version and build are you on?

    Windows + R, type winver, enter

    Do you know that you are full up to date for your version?
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : Nov 2015
    Posts : 4,850
    windows 10 Home threshold2

    Quote Originally Posted by Bunter58 View Post
    I open the dialogue to manage accounts and see my existing Hotmail account there. I want to add Gmail so I click the +. Nothing happens. I've tried it several times, reregistered my apps, restarted Windows all to no avail.

    Any ideas?
    Just curious............

    What if you do it the other way:
    Start button > Accounts > left side, Email and app accounts > right side, + Add an account
      My ComputerSystem Spec
  4.    3 Weeks Ago #4
    Join Date : Oct 2017
    Wellington, New Zealand
    Posts : 5
    Windows 10 Pro 10.0.16299
    Thread Starter

    There's seems to be a few ways of getting into that dialogue, including that one. I've tried all I can find and none works.

    But thanks for the thought.
      My ComputerSystem Spec
  5.    3 Weeks Ago #5
    Join Date : Oct 2017
    Wellington, New Zealand
    Posts : 5
    Windows 10 Pro 10.0.16299
    Thread Starter

    My Windows is Version 1709 (OS Build 16299.19). I checked Windows Update and it is up-to-date.
      My ComputerSystem Spec
  6.    3 Weeks Ago #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,969
    Windows 10 Pro Build 1703

    Was hoping it was just an update missing.

    If your data is backed up I would try an inplace repair / upgrade. That or report on feedback hub and wait until next month's 2nd Tuesday patches.

    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec

 


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