Windows 10 Mail, clicking the + to add a new account doesn't work


  1. Bunter58
    Posts : 5
    Windows 10 Pro 10.0.16299
       New #1

    Windows 10 Mail, clicking the + to add a new account doesn't work


    I open the dialogue to manage accounts and see my existing Hotmail account there. I want to add Gmail so I click the +. Nothing happens. I've tried it several times, reregistered my apps, restarted Windows all to no avail.

    Any ideas?
      My Computer
    Quote Quote

  3. Caledon Ken
    Posts : 30,187
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi Bunter58. Welcome to the TenForums @Bunter58

    What version and build are you on?

    Windows + R, type winver, enter

    Do you know that you are full up to date for your version?
      My Computer
    Quote Quote

  4. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #3

    Bunter58 said:
    I open the dialogue to manage accounts and see my existing Hotmail account there. I want to add Gmail so I click the +. Nothing happens. I've tried it several times, reregistered my apps, restarted Windows all to no avail.

    Any ideas?
    Just curious............

    What if you do it the other way:
    Start button > Accounts > left side, Email and app accounts > right side, + Add an account
      My Computer
    Quote Quote

  6. Bunter58
    Posts : 5
    Windows 10 Pro 10.0.16299
    Thread Starter
       New #4

    There's seems to be a few ways of getting into that dialogue, including that one. I've tried all I can find and none works.

    But thanks for the thought.
      My Computer
    Quote Quote

  7. Bunter58
    Posts : 5
    Windows 10 Pro 10.0.16299
    Thread Starter
       New #5

    My Windows is Version 1709 (OS Build 16299.19). I checked Windows Update and it is up-to-date.
      My Computer
    Quote Quote

  8. Caledon Ken
    Posts : 30,187
    Windows 11 Pro x64 Version 23H2
       New #6

    Was hoping it was just an update missing.

    If your data is backed up I would try an inplace repair / upgrade. That or report on feedback hub and wait until next month's 2nd Tuesday patches.

    Repair Install Windows 10 with an In-place Upgrade
      My Computer
    Quote Quote

 

  Related Discussions
I have 2 computers with Windows Live Mail as email client. And have Yahoo & gMail accounts on both WLM apps; and they worked perfectly. The mobo on one PC recently burnt out, and was replaced. But after this, gMail accounts on both PCs stopped...
calculator/mail doesn't work
in Software and Apps

When I try open calculator or mail or any other application I can see it trying to open for a brief moment but then it closed immediately. what can i do? Easyupload.io - Upload files for free and transfer big files easily. link for the situation
When I double click an icon on the desktop, nothing seems to happen. However, I can select an icon, and then hit enter, the icon/program/site does work. The same thing happens in Outlook. I double click or single click an item, and it will...
I'm trying use this guide, but it just opens My Documents folder or the open with prompt. Is there a version for Windows 10? I need it because I have the missing app icons bug and none of the fixes worked for me. The only time I can get into the...
Windows 10 mail doesn't find information for my POP3 account. I doubled and tripled checked my email address and password but no dice. Any ideas? James
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 19:07.
Find Us




Windows 10 Forums