Windows 10: Phone app not installed correctly with Windows 10 Fall Creators Update

  1. Posts : 1,039
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       20 Oct 2017 #1

    Phone app not installed correctly with Windows 10 Fall Creators Update

    Originally, I updated to the Windows 10 Fall Creators Update using Windows Update except after Windows 10 Fall Creators Update was running, the Phone aka CommsPhone app is not installed properly as basically it is showing up as
    ms-resource:AppListName in the Start Menu and when I click on it, it opens with a white box with just a menu bar that says Phone and then exits. I have tried going into Apps and Features and then selecting Advanced options under the Phone app and then Resetting the data.

    I have also tried doing the following in a elevated PowerShell with no success which results in the same problem:
    Get-appxpackage -allusers *CommsPhone* | Remove-AppxPackage
    Get-AppxPackage -allusers *CommsPhone* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml}
    I did a restore of the previous Windows 10 version so basically it restarted to the point where it is supposed to update to Fall Creators Update except it shows the update as pending after restart, ofcourse it just boots into Windows and Windows Update shows it has the latest updates with the Fall Creators Update pending after restart so I made sure the Phone app was working and then I basically did a install using the ISO instead and just like before, it installed successfully and everything is working and Phone basically has the same problem. Does anyone know what else I can do to fix this or is Phone even a working app in Windows 10 because in the store, it shows it available only for Mobile devices even though the Launch button is there. Thanks!
    Last edited by Almighty1; 20 Oct 2017 at 16:28.
      My ComputerSystem Spec

  2. Posts : 1,039
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       22 Oct 2017 #2

    Actually, I should ask, does anyone have a working Microsoft Phone app on Windows 10 Fall Creators Update which is shown as Phone in the Start Menu that actually completely opens as according to this:
    Windows 10 - Apps | Microsoft Docs

    This app was only included with build 1511 but not in 1703 and later. I was looking at my C:\Program Files\WindowsApps directory and it seems Microsoft Comms.Phone is dated June 2016 with a version of 2.17.27003.0 which means that was the latest version and update available.
      My ComputerSystem Spec

  3. Posts : 1,039
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       03 Nov 2017 #3

    I got it working, it was a permission issue with the files in C:\Program Files\WindowsApps - the user needs to be the owner of the files with full control.
      My ComputerSystem Spec


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