Windows 10: Playing DVD films

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  1. Posts : 806
    7 and 10 on various machines
       17 Oct 2017 #1

    Playing DVD films

    I have bought a TV series and one of the discs doesn't play in my Panasonic DVD player/recorder. As this was the last disc in the series I was pretty annoyed so I thought I would try to see if my laptop would read and play the offending disc.

    Just to be sure it just wasn't me doing something wrong I tried a disc that I know plays in the Panasonic but even this will not play on the laptop.

    I Googled for a program to do this with and installed VLC and yep no playback so doesn't 10 support any video playback - I don't want it as a regular feature but as this is the second DVD disc just recently to not play it would be nice to just be able to check discs on the laptop - an Asus G750JM ROG so plenty of graphics power..
    Any ideas please as it seems one is being able to do less and less in 10 than previous versions of Windows like beign able to test a disc like I have been trying to do unless I am doing something wrong or not possible
      My ComputerSystem Spec

  2. Posts : 3,466
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       18 Oct 2017 #2

    W10 no longer comes with a free DVD player. There are plenty of free alternatives that you can download from the Store or search on Google for a program. I use the Leawo BlueRay/DVD player.
      My ComputersSystem Spec

  3.    18 Oct 2017 #3

    I would recommend VLC for DVDs and the Blueray player mentioned above.
      My ComputersSystem Spec

  4.    18 Oct 2017 #4

    If you can not play any DVDs using VLC, then it sounds like you have hardware problems.
      My ComputerSystem Spec

  5.    18 Oct 2017 #5

    If disc does not play in a standalone player, I am guessing the disk is borked. Where did you buy it?
      My ComputerSystem Spec

  6.    18 Oct 2017 #6

    Do data CDs/DVDs work or is it just video DVDs that won't play? If it is just video DVDs that won't play, but data DVDs do work, then it is the media player software and the DVD drive that are not compatible. I like the KODI software from

    If neither data DVDs nor video DVDs will work or if you don't have a data DVD to check it with then:
    With a known good DVD in the drive, open device manager. Right click on the DVD drive, select properties. Click on the volumes tab. Then click the populate button. A volume with a capacity should show up. If it shows up as 0MB or none at all, then the drive itself is bad - or possibly needs a different driver. If the volume does show up with a capacity listed, then you are back to it being the DVD player software again. I've had laptops before where the DVD drive just would not work with Windows 10, luckily replacement drives are cheap and easy to swap on most laptops. One screw is usually holding them in - remove the screw, pull the drive out, swap the faceplate which just snaps on/off. I recommend having the drive open when you remove it to facilitate removing the face plate from the front of the disk tray.

    Click image for larger version. 

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      My ComputerSystem Spec

  7. Posts : 806
    7 and 10 on various machines
    Thread Starter
       18 Oct 2017 #7

    Ok to answer a few the DVD set was bought at a local DVD/CD store I have tried VLC and if I insert the disk nothing shows up in D: drive. I can rip and burn music disks so I am not sure if it is a hardware problem though it is no big deal to swap in new one if need be.

    I'll try that Leawo player and the Kodi if neither play the disks then I will just leave it.

    However it could be the disks as I recently bought another TV series from the same store (a large national franchise) and it had a defective disk in the set but maybe this could just be a coincidence.

    Ah well if all else fails I can try my 7 machines I never had problems with those just seems to me that everything is so convoluted now for plebs like me as I am finding 10 other than just general stuff like emails hard to use.
      My ComputerSystem Spec

  8. Posts : 806
    7 and 10 on various machines
    Thread Starter
       18 Oct 2017 #8

    Hmm well I tried it on my small Asus laptop with a dual boot 7 / 10 and in 7 the disk played straight away no problems at all.

    I was interested to see if it would because this smaller Asus laptop with just 7 on it before I made it dual boot kept me sane during my 14 week stay in hospital just after Xmas last year by allowing me to watch films etc. So in my mind a backward step using 10 for this and I find a few other aspects of 10 and yes I know I will burn in hell for saying so.

    The other odd thing is now the disk is playing in my Panasonic player/recorder now??
      My ComputerSystem Spec

  9. Posts : 3,466
    64bit Win 10 Pro ver 1803 Build 17134.165 and W10 Insider Build 17713
       19 Oct 2017 #9

    The disk may have been dirty. Clean with a dampened microfiber cloth by wiping in a straight line from the centre to the edge and repeating all the way round.
      My ComputersSystem Spec

  10. Posts : 7,625
    10 Home x64 (1803) (10 Pro on 2nd pc)
       19 Oct 2017 #10

    philc43 said: View Post
    The disk may have been dirty. Clean with a dampened microfiber cloth by wiping in a straight line from the centre to the edge and repeating all the way round.
    Or put it in an Asus
      My ComputersSystem Spec

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